Quality Engineer

Tiger Resourcing Group; Redhill; On-site; GBP 45,000 - 65,000; Full time

Job summary

Tiger Resourcing Group is seeking an experienced Quality Engineer to support major programmes across critical infrastructure environments. You will establish, maintain and continually improve quality processes across engineering, service and operations, working with internal teams, suppliers and customers to ensure regulatory compliance and consistent delivery standards.

In this role you will govern quality frameworks, conduct audits, analyse performance data, and drive improvement initiatives.

Qualifications

• Degree qualification or equivalent in Engineering, Quality, Operations or related discipline.
• Experience in Quality Assurance or Quality Engineering within regulated environments.
• ISO 9001 or ISO 20000 Lead Auditor or Internal Auditor qualification preferred.
• Knowledge of auditing principles, risk management and QA methodologies.
• Experience analysing performance data and driving practical improvements.

Responsibilities

• Develop, implement and maintain quality frameworks across multiple projects and operational workstreams.
• Support external audits, certifications, and compliance reviews.
• Identify quality risks and implement mitigation strategies throughout the project lifecycle.
• Establish quality metrics and reporting to measure delivery performance.
• Lead root-cause investigations and drive corrective/preventive actions.
• Collaborate with procurement, engineering and operations to ensure third-party deliverables meet standards.
• Facilitate lessons learned workshops and embed findings into future delivery.

Skills

Quality governance

Auditing

Root cause analysis

Stakeholder engagement

Continuous improvement

Regulatory compliance

Lead Auditor qualification

Education

Engineering degree or equivalent

Tools

ITIL

Job description

A growing technology and engineering organisation delivering complex operational systems is seeking an experienced Quality Engineer to support the successful delivery of major programmes across critical infrastructure environments.

This position sits within the project delivery function and is responsible for establishing, maintaining, and improving quality processes across engineering, service, and operational activities. The successful candidate will work with internal teams, suppliers, and customers to ensure consistent delivery standards, regulatory compliance, and continuous improvement across the organisation.

What You’ll Be Doing

Quality Governance & Compliance

• Develop, implement, and maintain quality frameworks across multiple projects and operational workstreams.
• Ensure project activities align with internal governance requirements, customer obligations, and recognised industry standards.
• Prepare for and support external audits, certifications, and compliance reviews.
• Identify quality risks and implement mitigation strategies throughout the project lifecycle.
• Promote a culture of quality and continual improvement across delivery teams.

Assurance & Performance

• Establish quality metrics and reporting mechanisms to measure delivery performance.
• Conduct quality reviews of project outputs, technical documentation, processes, and deliverables.
• Monitor trends, identify recurring issues, and drive improvement initiatives.
• Facilitate corrective and preventive action programmes where performance falls below expected standards.
• Produce quality reports and recommendations for senior management.
• Assess supplier quality performance and support supplier improvement activities.
• Participate in supplier audits, reviews, and performance assessments.
• Work with procurement, engineering, and operational teams to ensure third‑party deliverables meet required standards.
• Support the resolution of supplier‑related quality concerns.
• Lead root‑cause investigations relating to operational, technical, or process failures.
• Facilitate lessons learned workshops and ensure findings are embedded into future delivery activities.
• Support process optimisation initiatives aimed at improving efficiency, reliability, and customer satisfaction.
• Contribute to organisational quality strategy and best practice development.

About You

You will have experience working in structured engineering, technology, infrastructure, transportation, utilities, telecommunications, or other regulated environments where quality, compliance, and service performance are critical.

• Degree qualified or equivalent professional experience in Engineering, Quality, Operations, or a related discipline.
• Demonstrable experience within Quality Assurance, Quality Engineering, Operational Excellence, or Continuous Improvement roles.
• Experience working within ISO‑certified environments.
• Strong understanding of auditing principles, risk management, and quality assurance methodologies.
• Experience analysing performance data and translating findings into practical improvement actions.
• Ability to engage effectively with stakeholders at all levels of an organisation.
• ISO 9001 or ISO 20000 Lead Auditor or Internal Auditor qualification.
• Knowledge of IT Service Management frameworks such as ITIL.
• Experience supporting infrastructure, transport, mobility, smart city, telecommunications, or public sector programmes.
• Familiarity with supplier quality management and contract performance monitoring.