Quality & Assurance Specialist – Process Improvement

SSE plc; Perth; Hybrid; GBP 35,000 - 41,000; Full time

Benefits offered by this job

Private healthcare

Gym membership

Online GP / wellbeing services

Cycle to Work scheme

Maternity leave

Paternity leave

Job summary

SSE plc is seeking a Quality & Assurance Coordinator to join our Business Assurance team within SSEN Distribution. You will support quality assurance activities, document control, business reporting and continuous improvement initiatives to help ensure we meet regulatory and operational commitments.

You will collaborate with stakeholders across the organisation, manage documentation, and contribute to ongoing process improvements while supporting a culture of high standards and accuracy.

Qualifications

• Experience supporting quality assurance, governance, compliance or business improvement activities.
• Strong organisational skills with the ability to manage multiple priorities and deliver accurate work to deadlines.
• Experience creating, maintaining or improving processes, procedures, guidance documents or operational standards.
• Good analytical skills with experience producing reports, maintaining databases or working with performance information.
• Strong communication and relationship-building skills, with the confidence to work with a wide range of stakeholders and influence positive change.

Responsibilities

• Support the management and continuous improvement of business processes, procedures and quality standards across the organisation.
• Coordinate document control activities and maintain business documentation to ensure it remains accurate, compliant and accessible
• Produce and analyse management information, performance measures and training statistics to support informed decision-making.
• Collaborate with stakeholders across the business to identify opportunities for improvement and help implement practical solutions.
• Contribute to a culture of continuous improvement by supporting quality assurance activities, sharing best practice and helping teams deliver better outcomes.

Job description

SSE plc is seeking a Quality & Assurance Coordinator to join our Business Assurance team within SSEN Distribution. You will support quality assurance activities, document control, business reporting and continuous improvement initiatives to help ensure we meet regulatory and operational commitments.

You will collaborate with stakeholders across the organisation, manage documentation, and contribute to ongoing process improvements while supporting a culture of high standards and accuracy.