Quality Assurance Co-Ordinator

The People Co; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive benefits

Product discounts

Training & development

Job summary

The People Co is seeking a Quality Assurance Co-Ordinator in London to lead product quality investigations, analyse consumer feedback, and collaborate with suppliers and internal teams to drive meaningful improvements. You will ensure ingredient specifications are accurate and support export documentation to uphold best practices in quality and compliance across global operations.

In this fast-paced role, you will influence how millions experience our products daily, across a modern, inclusive

Qualifications

• 2–3 years’ experience in a food or beverage environment.
• Strong Excel and data presentation skills.
• Knowledge of GFSI standards and HACCP principles.
• Excellent communication and stakeholder management skills.
• High attention to detail, proactive mindset, and ability to meet tight deadlines.

Responsibilities

• Lead investigations into product and packaging issues, identifying root causes and driving corrective action.
• Track and analyse complaint data to highlight trends and recommend improvements.
• Oversee ingredient approval processes and manage up-to-date specifications.
• Partner with suppliers to maintain high-quality, audit-ready standards.
• Support export and regulatory documentation to ensure compliance across markets.

Skills

Excel

Data presentation

GFSI standards

HACCP principles

Stakeholder management

Attention to detail

Education

Degree in Food Science or related discipline

Job description

A fantastic opportunity to join a leading global brand in premium drinks — a business recognised worldwide for its commitment to quality, innovation, and natural ingredients.

This is a vibrant, fast-paced environment where creativity, collaboration, and attention to detail are at the heart of everything we do. We’re looking for a passionate and driven Quality Assurance Co-ordinator to join our Quality Team and help ensure every product meets the exceptional standards our customers expect.

The Role

In this key role, you’ll take ownership of product quality investigations, analyse consumer feedback, and work closely with suppliers and internal teams to deliver meaningful improvements. You’ll ensure ingredient specifications are accurate, support export documentation, and uphold best practice in quality and compliance across our global operations. Your work will directly influence how millions of consumers experience our products every day.

Key Responsibilities

• Lead investigations into product and packaging issues, identifying root causes and driving corrective action
• Track and analyse complaint data to highlight trends and recommend improvements
• Oversee ingredient approval processes and manage up-to-date specifications
• Partner with suppliers to maintain high-quality, audit-ready standards
• Support export and regulatory documentation to ensure compliance across markets

People Profile

• 2–3 years’ experience in a food or beverage environment
• Degree in Food Science or a related discipline
• Strong Excel and data presentation skills
• Knowledge of GFSI standards and HACCP principles
• Excellent communication and stakeholder management skillsl>
• High attention to detail, proactive mindset, and ability to meet tight deadlines

Why Join?

• Be part of a globally recognised premium brand and a true British success story
• Modern, sociable, and inclusive workplace culture based in Central West London
• Training, development and genuine career progression opportunities
• Competitive benefits, product discounts, and a supportive, collaborative team environment
• A company that values sustainability, ethical sourcing and giving back to the community

Join a forward-thinking business that’s redefining what quality and innovation mean in the premium drinks world.

Quality Assurance Co-Ordinator London, UK