Quality Assurance Advisor

Achieve Together Limited; United Kingdom; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Career progression

Employee discounts

Stream app

Job summary

Achieve Together Limited in Wales and The West is seeking a Quality Assurance Advisor to support operations and ensure high-quality, person-centred care across our homes.

You will lead audits, coach teams on regulatory frameworks, and work with families to review the quality of support, with flexibility to work outside standard hours and a UK driving licence.

Qualifications

• Experience in operations management.
• Experience using quality audits and self-assessments to evaluate quality and support.
• Willingness to work flexible hours to support homes.
• Full UK driving licence and ability to drive across the organisation.
• Knowledge of regulations, legislation and reporting; focus on coproduction and inclusion.

Responsibilities

• Provide leadership, coaching and support interpreting and implementing regulatory frameworks in a person-led manner.
• Audit and support operations teams; contribute to high-quality, inclusive care delivery.
• Complete detailed, impartial audits of quality delivered in each home.
• Collaborate with people we support and families to review the quality of support.

Skills

Operations management

Quality audits

Flexibility

Driving licence

Regulatory compliance

Job description

The following content displays a map of the jobs location - Wales and West

Job Reference achievetogether/TP/1575/2691

Number of Positions:

1

Contract Type:

Full Time

Location:

Wales and West

Closing Date:

30/10/2026

Job Category:

Community Hub (Central Support)

Business Unit:

Community Hub

Job Introduction

Location - Wales and The West

This role might be the perfect opportunity for a long-lasting, rewarding career in the social care sector.

We are looking for team members who are passionate about supporting people, helping our Operations teams deliver excellent care and support, and celebrating achievements.

Job Description

We are seeking a highly skilled and motivated Quality Assurance Advisor. The successful candidate will play a crucial role in supporting the organisation's core operations and ensuring the efficient and effective delivery of services.

Key Responsibilities:

• Providing leadership, coaching and support in relation to interpreting and implementing the relevant regulatory frameworks in a person-led manner.
• Delivering a high-quality service when auditing/supporting operations teams and contributing to making a difference in the lives of the people we support through a culture of inclusion.
• Completing detailed, impartial and expert reviews of the quality delivered within each home through the completion of robust audits.
• Working in partnership with people we support and their families/support workers to assess and review the quality of the support we provide.

Requirements:

• Previous experience of working within operations management.
• Detailed understanding of utilising quality audits and self-assessments to evaluate quality and provide high-quality, person-centred support.
• Ability to work flexibly to support homes, which may require working outside of standard hours at times.
• A full UK driving licence, with a willingness and ability to drive throughout the organisation.
• Strong understanding of and focus on creating an environment of coproduction, involvement and inclusion. Extensive knowledge of regulations, legislation and reporting

At Achieve together we offer a range of exciting benefits, such as:

• Career progression and training opportunities
• Employee discount schemes across a range of retailers and services,
• Stream- a financial health app that gives you the ability to receive optional pay advances

We regularly review our job adverts to ensure they reflect current hiring needs. In some cases, adverts may close earlier than the stated deadline if we receive sufficient applications or the role is filled. Conversely, some adverts may remain open beyond the original closing date until the position is successfully filled. This approach helps us attract the best talent while maintaining flexibility in our recruitment process.