Quality and Governance Manager

Spire Healthcare; Southampton; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

35 days annual leave

Pension contributions

Spire for you discounts

Free annual wellness screening

Private medical insurance

Life assurance

Onsite car parking

Job summary

Spire Southampton Hospital is recruiting a Quality & Governance Manager to lead governance, quality and patient safety efforts. You will work with the Director of Clinical Services and MAC Chair to drive clinical excellence, lead the PSIRF framework, and embed a culture of learning from incidents.

The role requires senior-level experience in governance, quality and risk, with a focus on improving patient journeys, staff engagement and service quality across hospital teams.

Qualifications

• Experience leading governance, quality and risk in a hospital setting.
• Experience at senior level with clinical audit.
• PSIRF training advantageous, or willingness to train.

Responsibilities

• Lead Clinical Governance Framework and promote clinical excellence.
• Ensure compliance with hospital regulatory requirements and PSIRF implementation.
• Investigate incidents, identify barriers, and drive remedial actions with Heads of Departments.
• Promote excellent customer service and quality patient experience initiatives.
• Build strong relationships with customer groups and drive quality and risk standards.
• Facilitate clear and timely communication within teams.

Skills

Governance leadership

Clinical audit management

PSIRF experience

QI/PM qualification

Excel/data charts

Communication skills

Job description

Job Description

Quality & Governance Manager | Governance | Private Hospital | Full time | Permanent | Southampton

Spire Southampton Hospital has an exciting opportunity for a Quality & Governance Managerto join their dedicated team. The successful applicant will have a passion for promoting a just culture, patient centre approach and an environment of learning lessons to improve all aspects of the patient journey, staff satisfaction and a collaborative working environment.

This role will work closely with the Director of Clinical Services, Hospital Director, Lead Consultant for Clinical Governance and the MAC Chair in driving clinical excellence, quality and will be the lead for patient safety & risk management.

Spire Southampton Hospital offers world class care, attracting patients from across the South of England and internationally. We deliver some of the best cardiac surgery results in the country. Our Critical Care department and multidisciplinary team offer you peace of mind for our wide range of treatments.

Duties and responsibilities:

• To work closely with the Director of Clinical Services, Hospital Director, Lead Consultant for Clinical Governance and the MAC Chair in driving clinical excellence, quality and the Clinical Governance Framework within the hospital.


• To take an active role in ensuring compliance with all hospital regulatory requirements and implementation of the Patient Safety and Incident Response Framework (PSIRF).


• Undertake incident analysis and identify barriers to good practice/areas of concern and liaise with Heads of Departments to develop remedial actions and to support in the embedding and maintenance of good practice.


• To display and promote excellent leadership within all teams in all areas of the hospital. To promote excellent customer service throughout the hospital, facilitating and co-ordinating (quality patient experience) initiatives and providing appropriate support to empower colleagues.


• To provide and develop strong relationships with customer groups for all aspects of the role initiating optimal Quality, patient safety and risk standards, managing business objectives, and aspiring to being the leading private healthcare provision within the locality.


• To promote and facilitate effective and timely lines of communication within the teams.

Who we're looking for

• Registered with NMC or HCPC preferred but not essential


• Non-clinical candidates will be considered if able to show good grounding in governance, quality and risk and experience leading a team


• Previous experience operating at senior level


• Experience of managing clinical audit agenda


• Experience of undertaking in-depth incident investigations (PSII)


• Attended and obtained recent PSIRF training advantageous but not essential training can be provided


• Quality Improvement (QI) or Project Management qualification/training desirable training can be provided


• Computer literate with a comprehensive understanding of word and excel and be able to transfer data into charts with Excel and other programmes.


• Good facilitation and interpersonal skills


• Ability and experience of collating data, interpreting data accurately, report writing and minute taking, demonstrating excellent attention to detail

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• 35 days annual leave inclusive of bank holidays


• Employer and employee contributory pension with flexible retirement options


• 'Spire for you' reward platform - discount and cashback for over 100 retailers


• Free annual Bupa wellness screening


• Private medical insurance


• Life assurance


• Save an average of £50 per month with our free onsite car park

We commit to our employee's well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.

Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

For further information about this role or for an informal conversation about the range of career options available with Spire please contact Charlotte Oliver on [e-mail]

Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications