Qualified Diagnostic Technician

Jago Consultants; Watford; On-site; GBP 26,000 - 38,000; Full time

Job summary

Jago Consultants seeks a Qualified Diagnostic Technician for our main car dealership in Letchworth Garden City. The role involves conducting visual health checks, detailed diagnostics and HV servicing, and ensuring work meets manufacturer standards.

You will report on diagnostics, support warranty processes, and liaise with customers while staying up-to-date with the latest automotive technologies. Monday–Friday 8am–5.30pm, Saturdays on alternating schedule may apply.

Qualifications

• NVQ Level 3 or equivalent with HV qualification.
• Full UK driving licence is essential.
• Must have own tools.
• Ability to achieve high productivity and efficiency.
• High level of accuracy and attention to detail.

Responsibilities

• Conduct visual health checks (VHCs) and carry out diagnostics, inspections, repairs and services, including HV vehicles.
• Ensure servicing, inspections and repairs align with internal and manufacturer requirements.
• Complete diagnostic reports and understand warranty process.
• Record work done and communicate faults or further works required.
• Complete road tests and sign off warranty repairs.
• Interpret job cards/repair orders and comply with manufacturer specifications.

Skills

Diagnostics

High voltage knowledge

Attention to detail

Team player

Customer focus

Education

NVQ Level 3 including HV qualification

Tools

Own tools

Job description

We are currently looking for a Qualified Diagnostic Technician, to join us at our Main car dealership in Letchworth Garden City. We believe in ‘being the best’ and we only want the best to work with us.

Key role responsibilities:

• Conduct visual health checks (VHC’s), and carry out detailed diagnostics, inspections, repairs and services, including the understanding of the techniques required for HV vehicles
• Ensure vehicle servicing, inspections and repairs are completes in-line with both internal and manufacturer requirements
• Have a clear understanding of the warranty process, to complete diagnostic reports
• Report and record work done and tests carried out and immediately report any further works required or vehicle faults.
• Completing road tests and signing off all the necessary warranty repairs.
• Interpret instructions from the job cards/repair order, complying with repair instructions and stipulated settings and tolerances from manufacturers’ manuals, bulletins, check sheets, etc.
• Instruct the parts department of the parts that are necessary for the repair.
• Liaise with customers on technical/product matters
• Keep up-to-date with the most recent changes in technology, techniques and in the commercial developments

What we need from you:

• A full UK driving licence is essential
• Qualified to NVQ Level 3 or equivalent, must including HV qualification
• Must have own tools
• Ability to achieve high productivity and efficiency
• A high level of accuracy with excellent attention to detail
• Team player with a positive and can-do attitude
• Self-motivated and customer-focused
• Ability to deliver customer distinction at all times

Hours: Monday to Friday 8am to 5.30pm, alternate Saturdays 8am to 12pm