QMS Lead: ISO 9001 & Continuous Improvement

Compass Group UK & Ireland; Birmingham; Hybrid; GBP 55,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Hybrid working arrangement

Professional development

Influence quality standards

Collaborative environment

Job summary

Compass Group UK Security is seeking an experienced Quality Management System Manager to support the development, implementation and continual improvement of our QMS across a national operation, including readiness for ISO 9001 Certification, NSI Guarding Gold approval and ongoing compliance with the SIA Approved Contractor Scheme.

This is a fantastic opportunity for a quality professional who thrives on driving compliance, improving business processes and embedding a culture of continuous

Qualifications

• Proven experience managing or maintaining a Quality Management System (QMS).
• Strong understanding of ISO 9001 and quality management principles.
• Experience conducting internal audits and supporting external audits.
• Knowledge of corrective actions, root cause analysis and continuous improvement methodologies.
• Excellent organisational and stakeholder management skills.

Responsibilities

• Lead the ongoing development and management of the Quality Management System (QMS).
• Ensure compliance with ISO 9001 and other relevant industry standards and accreditations.
• Plan and deliver internal audit programmes across the business.
• Manage corrective and preventative actions through to successful completion.
• Analyse quality performance data and identify trends, risks and opportunities.
• Support external audits and accreditation assessments.
• Review and maintain policies, procedures and quality documentation.
• Deliver training and guidance to managers and operational teams on quality processes.
• Work closely with operational and senior leadership teams to drive continuous improvement initiatives.
• Produce quality and compliance reports for senior stakeholders.

Skills

Quality Management

ISO 9001

Internal Audits

Root Cause Analysis

Stakeholder Management

Report Writing

Job description

Compass Group UK Security is seeking an experienced Quality Management System Manager to support the development, implementation and continual improvement of our QMS across a national operation, including readiness for ISO 9001 Certification, NSI Guarding Gold approval and ongoing compliance with the SIA Approved Contractor Scheme.

This is a fantastic opportunity for a quality professional who thrives on driving compliance, improving business processes and embedding a culture of continuous