QA Officer / Training Officer

Talentmark Limited; Saltley; On-site; GBP 32,000 - 42,000; Full time

Job summary

Talentmark Limited is recruiting a Training Officer for a growing pharmaceutical manufacturer in Birmingham on a permanent basis. The role focuses on developing and managing the site-wide training programme to keep staff competent and inspection-ready.

You will deliver GMP induction, manage training records, and coordinate regulatory training with QA and department managers. A degree in Life Sciences or related field is advantageous.

Qualifications

• Experience in Training, QA or Quality Systems within GMP-regulated environments.
• Good understanding of GMP, MHRA requirements and QMS.
• Strong organisational skills with attention to detail.
• Ability to train employees at all levels and maintain training records.

Responsibilities

• Design, implement and maintain site training matrix.
• Deliver GMP induction training to new starters, contractors and visitors.
• Coordinate technical, procedural and behavioural training with managers.
• Maintain audit-ready training records and competency assessments.
• Monitor training compliance and escalate overdue training.
• Support SOP updates with training requirements and deliver metrics.

Skills

Training

Quality Assurance

Quality Systems

Organisational skills

Education

Life Sciences degree

Pharmacy degree (advantageous)

HR/Learning & Development (advantageous)

Tools

Microsoft Office

Job description

Talentmark are recruiting for a Training Officer to join a growing pharmaceutical manufacturer based in Birmingham, on a permanent basis.

The Company:

Our client is a GMP-regulated pharmaceutical manufacturer committed to producing high-quality medicines while maintaining the highest standards of quality, compliance and continuous improvement. They are looking for an experienced Training Officer to develop and manage their site-wide training programme, ensuring all employees remain competent and inspection-ready.

Your main duties will be:

• Design, implement and maintain the site training matrix, ensuring role‑specific training remains current.
• Deliver GMP induction training to new starters, contractors and visitors, alongside ongoing refresher training.
• Coordinate and deliver technical, procedural and behavioural training in collaboration with department managers and subject matter experts.
• Maintain accurate, audit-ready training records and competency assessments.
• Monitor training compliance, identifying and escalating overdue or incomplete training.
• Support the introduction of new and revised SOPs by coordinating associated training requirements.
• Prepare and present training metrics, KPIs and compliance reports for Quality Management Review meetings.
• Support investigations, CAPAs and deviations where training has been identified as a contributing factor.
• Assist with internal audits and regulatory inspections, providing training documentation and demonstrating compliance.
• Promote a positive quality and training culture across the site.

Your Background:

• Previous experience in a Training, Quality Assurance or Quality Systems role within a GMP-regulated pharmaceutical, biotechnology or manufacturing environment.
• Good understanding of GMP, MHRA requirements and Quality Management Systems (QMS).
• Strong organisational skills with excellent attention to detail and record accuracy.
• Confident communication and presentation skills, with the ability to train employees at all levels.
• Experience maintaining training matrices, competency assessments and controlled training records.
• Proactive approach with the ability to prioritise a varied workload and work collaboratively across multiple departments.
• Proficiency in Microsoft Office applications.
• A degree in Life Sciences, Pharmacy, Quality, HR/Learning & Development or a related discipline would be advantageous.
• Experience supporting regulatory inspections or internal audits would be beneficial.