QA Officer / Training Officer

Talentmark Limited; Birmingham; On-site; GBP 32,000 - 46,000; Full time

Job summary

Talentmark Limited is recruiting a Training Officer for a growing GMP-regulated pharmaceutical manufacturer in Birmingham on a permanent basis. The role focuses on developing and managing the site-wide training programme to keep employees competent and inspection-ready.

You will design and maintain the training matrix, deliver GMP inductions, coordinate technical and behaviour training with department managers, and prepare training metrics for quality reviews.

Qualifications

• Experience in Training, Quality Assurance or Quality Systems in GMP-regulated manufacturing.
• Good understanding of GMP, MHRA requirements and QMS.
• Strong attention to detail and record accuracy.
• Confident in training employees at all levels and presenting to groups.
• Experience maintaining training matrices and competency records.
• Degree in Life Sciences, Pharmacy, Quality, HR/Learning & Development or related discipline preferred.

Responsibilities

• Design, implement and manage the site-wide training programme.
• Deliver GMP induction and refresher training for staff, contractors and visitors.
• Coordinate technical, procedural and behavioural training with managers and SMEs.
• Maintain audit-ready training records and competency assessments.
• Support regulatory inspections with training documentation and evidence.

Skills

Organisational skills

Communication skills

Presentation skills

Education

Degree in Life Sciences/Pharmacy/Quality/HR/Learning & Development

Tools

MS Office Suite

Job description

Talentmark are recruiting for a Training Officer to join a growing pharmaceutical manufacturer based in Birmingham, on a permanent basis.

The Company:

Our client is a GMP-regulated pharmaceutical manufacturer committed to producing high-quality medicines while maintaining the highest standards of quality, compliance and continuous improvement. They are looking for an experienced Training Officer to develop and manage their site-wide training programme, ensuring all employees remain competent and inspection-ready.

Your main duties will be:

• Design, implement and maintain the site training matrix, ensuring role-specific training remains current.
• Deliver GMP induction training to new starters, contractors and visitors, alongside ongoing refresher training.
• Coordinate and deliver technical, procedural and behavioural training in collaboration with department managers and subject matter experts.
• Maintain accurate, audit-ready training records and competency assessments.
• Monitor training compliance, identifying and escalating overdue or incomplete training.
• Support the introduction of new and revised SOPs by coordinating associated training requirements.
• Prepare and present training metrics, KPIs and compliance reports for Quality Management Review meetings.
• Support investigations, CAPAs and deviations where training has been identified as a contributing factor.
• Assist with internal audits and regulatory inspections, providing training documentation and demonstrating compliance.
• Promote a positive quality and training culture across the site.

Your Background:

• Previous experience in a Training, Quality Assurance or Quality Systems role within a GMP-regulated pharmaceutical, biotechnology or manufacturing environment.
• Good understanding of GMP, MHRA requirements and Quality Management Systems (QMS).
• Strong organisational skills with excellent attention to detail and record accuracy.
• Confident communication and presentation skills, with the ability to train employees at all levels.
• Experience maintaining training matrices, competency assessments and controlled training records.
• Proactive approach with the ability to prioritise a varied workload and work collaboratively across multiple departments.
• Proficiency in Microsoft Office applications.
• A degree in Life Sciences, Pharmacy, Quality, HR/Learning & Development or a related discipline would be advantageous.
• Experience supporting regulatory inspections or internal audits would be beneficial.