QA Training Officer

Talentmark; Saltley; On-site; GBP 32,000 - 44,000; Full time

Job summary

Talentmark are recruiting for a Training Officer to join a growing pharmaceutical manufacturer based in Birmingham. The role focuses on developing and managing the site-wide training programme to keep staff competent and inspection-ready.

You will design training matrices, deliver GMP inductions, coordinate technical, procedural and behavioural training, and maintain accurate records for audits and regulatory inspections.

Qualifications

• Experience in Training, Quality Assurance or Quality Systems within GMP-regulated pharma/manufacturing.
• Good understanding of GMP, MHRA requirements and QMS.
• Excellent organisation and attention to detail.
• Confident communication and presentation skills enabling training at all levels.
• Experience maintaining training matrices and competency assessments.
• Proactive with ability to prioritise a varied workload and collaborate across departments.
• Experience supporting regulatory inspections or internal audits would be beneficial.

Responsibilities

• Design and maintain the site training matrix to keep role-specific training current.
• Deliver GMP induction training to new starters, contractors and visitors, plus refresher training.
• Coordinate and deliver technical, procedural and behavioural training with managers and SMEs.
• Maintain audit-ready training records and competency assessments.
• Monitor training compliance and escalate overdue training.
• Support introduction of new/revised SOPs by coordinating training requirements.
• Prepare and present training metrics and compliance reports for Quality Management Review.
• Assist with internal audits and regulatory inspections by providing training documentation.
• Promote a positive quality and training culture on site.

Skills

Organisational skills

Communication

MS Office

Training delivery

Recordkeeping

Attention to detail

Stakeholder collaboration

Education

Bachelor's degree in Life Sciences or related field

Tools

Microsoft Office

Job description

Talentmark are recruiting for a Training Officer to join a growing pharmaceutical manufacturer based in Birmingham, on a permanent basis.

The Company:

Our client is a GMP-regulated pharmaceutical manufacturer committed to producing high-quality medicines while maintaining the highest standards of quality, compliance and continuous improvement.

They are looking for an experienced Training Officer to develop and manage their site-wide training programme, ensuring all employees remain competent and inspection-ready.

Your main duties will be:

• Design, implement and maintain the site training matrix, ensuring role-specific training remains current.
• Deliver GMP induction training to new starters, contractors and visitors, alongside ongoing refresher training.
• Coordinate and deliver technical, procedural and behavioural training in collaboration with department managers and subject matter experts.
• Maintain accurate, audit-ready training records and competency assessments.
• Monitor training compliance, identifying and escalating overdue or incomplete training.
• Support the introduction of new and revised SOPs by coordinating associated training requirements.
• Prepare and present training metrics, KPIs and compliance reports for Quality Management Review meetings.
• Support investigations, CAPAs and deviations where training has been identified as a contributing factor.
• Assist with internal audits and regulatory inspections, providing training documentation and demonstrating compliance.
• Promote a positive quality and training culture across the site.

Your Background:

• Previous experience in a Training, Quality Assurance or Quality Systems role within a GMP-regulated pharmaceutical, biotechnology or manufacturing environment.
• Good understanding of GMP, MHRA requirements and Quality Management Systems (QMS).
• Strong organisational skills with excellent attention to detail and record accuracy.
• Confident communication and presentation skills, with the ability to train employees at all levels.
• Experience maintaining training matrices, competency assessments and controlled training records.
• Proactive approach with the ability to prioritise a varied workload and work collaboratively across multiple departments.
• Proficiency in Microsoft Office applications.
• A degree in Life Sciences, Pharmacy, Quality, HR/Learning & Development or a related discipline would be advantageous.
• Experience supporting regulatory inspections or internal audits would be beneficial.