QA Analyst: Manual Testing & AI-Enhanced Quality

BookFlowGo; Birmingham; On-site; GBP 35,000 - 43,000; Full time

Benefits offered by this job

Income protection

Critical illness

Life assurance

Holiday + birthday off

Gym discounts

Private dental

Private medical

Profit share

Pension (Aviva)

Parental leave

Career development

AI‑driven culture

Job summary

ParkIT, part of BookFlowGo, is seeking a QA Analyst to join our Birmingham team in a hands-on software testing role focused on manual testing and validation. You will collaborate with Product and Engineering, using AI tools to expand test ideas and ensure acceptance criteria are met.

A strong background in manual testing, Jira, and attention to edge cases is essential for success. This role offers flexible working patterns and a benefits package that includes holiday, pension, and opportunities

Qualifications

• Hands-on professional experience in manual software testing or quality assurance.
• Solid understanding of software testing concepts, methodologies and processes.
• Ability to understand customer and project requirements from a testing perspective.
• Experience executing test cases across environments and browsers.
• Confidence using Jira to create clear, reproducible defects and collaborate through resolution.
• Interest in learning how tools such as ChatGPT, Claude or similar can improve test scenarios and troubleshooting.

Responsibilities

• Conduct manual testing to validate software against business, customer and project requirements.
• Confirm that applications satisfy agreed acceptance criteria, test scenarios and expected user outcomes.
• Work with Product and Engineering colleagues to understand intended behaviour and turn requirements into clear test conditions and cases.
• Use approved AI tools where valuable to expand test scenarios, prepare test cases and troubleshoot.
• Execute functional, regression and exploratory testing across relevant environments and browsers.
• Create clear, reproducible bug reports in Jira with useful evidence, context and expected behaviour.
• Collaborate closely with developers to investigate issues, retest fixes and check relevant regression areas.
• Contribute to backlog refinement, sprint planning, whiteboard sessions and the creation of testable acceptance criteria.
• Provide clear quality evidence and feedback to support release decisions.

Skills

Manual testing

Quality assurance

Jira

AI tools interest

Cross-browser testing

Analytical thinking

Communication skills

Tools

Playwright

JavaScript

TypeScript

Job description

ParkIT, part of BookFlowGo, is seeking a QA Analyst to join our Birmingham team in a hands-on software testing role focused on manual testing and validation. You will collaborate with Product and Engineering, using AI tools to expand test ideas and ensure acceptance criteria are met.

A strong background in manual testing, Jira, and attention to edge cases is essential for success. This role offers flexible working patterns and a benefits package that includes holiday, pension, and opportunities