Qa Analyst

BookFlowGo; Birmingham; On-site; GBP 35,000 - 43,000; Full time

Benefits offered by this job

Income protection

Critical illness

Life assurance

Holiday + birthday off

Gym discounts

Private dental

Private medical

Profit share

Pension (Aviva)

Parental leave

Career development

AI‑driven culture

Job summary

ParkIT, part of BookFlowGo, is seeking a QA Analyst to join our Birmingham team in a hands-on software testing role focused on manual testing and validation. You will collaborate with Product and Engineering, using AI tools to expand test ideas and ensure acceptance criteria are met.

A strong background in manual testing, Jira, and attention to edge cases is essential for success. This role offers flexible working patterns and a benefits package that includes holiday, pension, and opportunities

Qualifications

• Hands-on professional experience in manual software testing or quality assurance.
• Solid understanding of software testing concepts, methodologies and processes.
• Ability to understand customer and project requirements from a testing perspective.
• Experience executing test cases across environments and browsers.
• Confidence using Jira to create clear, reproducible defects and collaborate through resolution.
• Interest in learning how tools such as ChatGPT, Claude or similar can improve test scenarios and troubleshooting.

Responsibilities

• Conduct manual testing to validate software against business, customer and project requirements.
• Confirm that applications satisfy agreed acceptance criteria, test scenarios and expected user outcomes.
• Work with Product and Engineering colleagues to understand intended behaviour and turn requirements into clear test conditions and cases.
• Use approved AI tools where valuable to expand test scenarios, prepare test cases and troubleshoot.
• Execute functional, regression and exploratory testing across relevant environments and browsers.
• Create clear, reproducible bug reports in Jira with useful evidence, context and expected behaviour.
• Collaborate closely with developers to investigate issues, retest fixes and check relevant regression areas.
• Contribute to backlog refinement, sprint planning, whiteboard sessions and the creation of testable acceptance criteria.
• Provide clear quality evidence and feedback to support release decisions.

Skills

Manual testing

Quality assurance

Jira

AI tools interest

Cross-browser testing

Analytical thinking

Communication skills

Tools

Playwright

JavaScript

TypeScript

Job description

Salary: £34,518 - £43,148 DOE + Benefits + Bonus
Location: Birmingham

We care deeply about inclusive working practices and diverse teams. If you'd prefer to work full-time, part-time or as a job-share, we'll facilitate this wherever we can; whether to help you meet other commitments or to help you strike a great work-life balance.

About

We’re looking for a QA Analyst to join our team at ParkIT in a hands‑on software testing role focused on manual testing and validation.

ParkIT is part of BookFlowGo, Holiday Extras Group’s B2B parking technology offering. BookFlowGo brings together pre‑booking technology, parking operations software and hardware innovation to help airports, cities and mobility hubs run smarter, more efficient parking operations. Together, Parkspace by Chauntry, ParkIT and Future Generation Services (FGS) create a connected parking ecosystem that helps operators maximise revenue, optimise capacity and make parking more seamless for travellers.

At ParkIT, we build software that helps parking operations teams work smarter. ParkIT was created after identifying a need to move complex airport parking operations away from manual, paper‑based processes. Today, our technology helps operators make more efficient, data‑driven decisions and keep vehicle movements flowing smoothly.

You’ll collaborate closely with Product and Engineering colleagues, helping ensure ParkIT’s software meets customer requirements, satisfies its acceptance criteria and is ready for deployment.

AI is becoming a useful part of modern quality assurance. You’ll be encouraged to learn and use approved AI tools to expand test ideas, accelerate test‑case preparation and streamline troubleshooting, while applying your own observation and judgement to validate every result. Prior professional AI experience is not required.

This is a testing and validation role at its core. We’re looking for a thoughtful QA professional who cares deeply about software quality, communicates clearly and remains accountable for every test, defect and recommendation they produce.

The Role

By joining our team, you'll:

• Conduct manual testing to validate software against business, customer and project requirements.
• Confirm that applications satisfy agreed acceptance criteria, test scenarios and expected user outcomes.
• Work with Product and Engineering colleagues to understand intended behaviour and turn requirements into clear test conditions and cases.
• Use approved AI tools where valuable to expand test scenarios, prepare test cases, improve documentation and support troubleshooting.
• Critically review every AI‑assisted output for missing edge cases, invented assumptions and misleading conclusions before relying on it.
• Execute functional, regression and exploratory testing across relevant environments and browsers.
• Create clear, reproducible bug reports in Jira with useful evidence, context and expected behaviour.
• Collaborate closely with developers to investigate issues, retest fixes and check relevant regression areas.
• Contribute to backlog refinement, sprint planning, whiteboard sessions and the creation of testable acceptance criteria.
• Provide clear quality evidence and feedback to support release decisions, and help us continuously improve our testing practices.

Requirements

What you can bring to our team

• Hands‑on professional experience in manual software testing or quality assurance.
• A solid understanding of software testing concepts, methodologies and processes.
• Experience applying verification and validation principles to complex software or systems.
• The ability to understand customer and project requirements from a testing and validation perspective.
• Experience executing test cases across multiple environments and browsers to assure compatibility.
• Confidence using Jira or a similar tool to create clear, reproducible defects and collaborate through resolution.
• A strong interest in learning how tools such as ChatGPT, Claude or similar can improve test scenarios, test cases and troubleshooting. Prior professional use is welcome, not essential.
• An awareness of test automation, or tools such as Playwright, JavaScript and TypeScript, is a useful nice‑to‑have rather than a requirement.
• An inquisitive nature, outstanding analytical and problem‑solving skills, and the ability to adapt to complex, rapidly evolving challenges.
• Excellent communication and collaboration skills, a continuous‑learning mindset and a deep sense of care and responsibility for your work.

Applications close: Monday 19th October

Benefits

Why choose ParkIT?

We believe in employing amazing people and giving them the freedom to deliver brilliant things. We’re proud to offer a world of benefits designed to enhance your lifestyle and well‑being. By joining our team, you'll enjoy:

• A fully flexible benefits package, including Income protection, Critical illness cover and Life assurance
• 25 days holiday plus your birthday off, alongside bank holidays and sabbaticals at key milestones
• Access to Gym Discounts, Private Dental Insurance and Private Medical Insurance (after 4 years)
• Enjoy a Profit Share Bonus and a pension scheme with Aviva.
• Enhanced parental leave - Up to 1 year off, including 13 weeks at 100% pay, 13 weeks at 50% pay
• A personal development plan, with access to training, conferences and real career progression.
• The freedom to help shape an AI‑enabled engineering culture where good ideas and sound judgement matter.
• The chance to build technology that solves complex, real‑world challenges and improves airport operations.