QA Analyst: Manual Testing & AI-Enhanced Quality

BookFlowGo; Coleshill CP; On-site; GBP 35,000 - 43,000; Full time

Benefits offered by this job

Benefits

Bonus

Job summary

ParkIT, part of BookFlowGo under Holiday Extras Group, is seeking a QA Analyst for hands-on manual testing and validation. You will collaborate with Product and Engineering to ensure software meets requirements and is ready for deployment, using AI tools to enhance test ideas while maintaining rigorous QA discipline.

Based in Birmingham, this role offers flexible working options in terms of full-time/part-time, a competitive salary (£34,518-£43,148 DOE), benefits and a performance bonus.

Qualifications

• Hands-on professional experience in manual software testing or quality assurance.
• A solid understanding of software testing concepts, methodologies and processes.
• Ability to understand customer and project requirements from a testing and validation perspective.
• Experience executing test cases across multiple environments and browsers to assure compatibility.
• Confidence using Jira or a similar tool to create clear, reproducible defects and collaborate through resolution.
• A strong interest in learning how tools such as ChatGPT, Claude or similar can improve test scenarios, test cases and troubleshooting.
• Prior professional use is welcome, not essential.
• An awareness of test automation, or tools such as Playwright, JavaScript and TypeScript, is a useful nice-to-have rather than a requirement.
• An inquisitive nature, outstanding analytical and problem-solving skills, and the ability to adapt to complex, rapidly evolving challenges.
• Excellent communication and collaboration skills, a continuous-learning mindset and a deep sense of care and responsibility for your work.

Responsibilities

• Conduct manual testing to validate software against business, customer and project requirements.
• Confirm that applications satisfy agreed acceptance criteria, test scenarios and expected user outcomes.
• Work with Product and Engineering colleagues to understand intended behaviour and turn requirements into clear test conditions and cases.
• Use approved AI tools where valuable to expand test scenarios, prepare test cases, improve documentation and support troubleshooting.
• Critically review every AI-assisted output for missing edge cases, invented assumptions and misleading conclusions before relying on it.
• Execute functional, regression and exploratory testing across relevant environments and browsers.
• Create clear, reproducible bug reports in Jira with useful evidence, context and expected behaviour.
• Collaborate closely with developers to investigate issues, retest fixes and check relevant regression areas.
• Contribute to backlog refinement, sprint planning, whiteboard sessions and the creation of testable acceptance criteria.
• Provide clear quality evidence and feedback to support release decisions, and help us continuously improve our testing practices.

Skills

Manual testing

QA fundamentals

Test case design

Browser compatibility testing

Excellent communication

Tools

Jira

Playwright

JavaScript

TypeScript

Job description

ParkIT, part of BookFlowGo under Holiday Extras Group, is seeking a QA Analyst for hands-on manual testing and validation. You will collaborate with Product and Engineering to ensure software meets requirements and is ready for deployment, using AI tools to enhance test ideas while maintaining rigorous QA discipline.

Based in Birmingham, this role offers flexible working options in terms of full-time/part-time, a competitive salary (£34,518-£43,148 DOE), benefits and a performance bonus.