QA Analyst

BookFlowGo; Coleshill CP; On-site; GBP 35,000 - 43,000; Full time

Benefits offered by this job

Benefits

Bonus

Job summary

ParkIT, part of BookFlowGo under Holiday Extras Group, is seeking a QA Analyst for hands-on manual testing and validation. You will collaborate with Product and Engineering to ensure software meets requirements and is ready for deployment, using AI tools to enhance test ideas while maintaining rigorous QA discipline.

Based in Birmingham, this role offers flexible working options in terms of full-time/part-time, a competitive salary (£34,518-£43,148 DOE), benefits and a performance bonus.

Qualifications

• Hands-on professional experience in manual software testing or quality assurance.
• A solid understanding of software testing concepts, methodologies and processes.
• Ability to understand customer and project requirements from a testing and validation perspective.
• Experience executing test cases across multiple environments and browsers to assure compatibility.
• Confidence using Jira or a similar tool to create clear, reproducible defects and collaborate through resolution.
• A strong interest in learning how tools such as ChatGPT, Claude or similar can improve test scenarios, test cases and troubleshooting.
• Prior professional use is welcome, not essential.
• An awareness of test automation, or tools such as Playwright, JavaScript and TypeScript, is a useful nice-to-have rather than a requirement.
• An inquisitive nature, outstanding analytical and problem-solving skills, and the ability to adapt to complex, rapidly evolving challenges.
• Excellent communication and collaboration skills, a continuous-learning mindset and a deep sense of care and responsibility for your work.

Responsibilities

• Conduct manual testing to validate software against business, customer and project requirements.
• Confirm that applications satisfy agreed acceptance criteria, test scenarios and expected user outcomes.
• Work with Product and Engineering colleagues to understand intended behaviour and turn requirements into clear test conditions and cases.
• Use approved AI tools where valuable to expand test scenarios, prepare test cases, improve documentation and support troubleshooting.
• Critically review every AI-assisted output for missing edge cases, invented assumptions and misleading conclusions before relying on it.
• Execute functional, regression and exploratory testing across relevant environments and browsers.
• Create clear, reproducible bug reports in Jira with useful evidence, context and expected behaviour.
• Collaborate closely with developers to investigate issues, retest fixes and check relevant regression areas.
• Contribute to backlog refinement, sprint planning, whiteboard sessions and the creation of testable acceptance criteria.
• Provide clear quality evidence and feedback to support release decisions, and help us continuously improve our testing practices.

Skills

Manual testing

QA fundamentals

Test case design

Browser compatibility testing

Excellent communication

Tools

Jira

Playwright

JavaScript

TypeScript

Job description

Salary: £34,518 - £43,148 DOE + Benefits + Bonus Location: Birmingham We care deeply about inclusive working practices and diverse teams. If you'd prefer to work full-time, part-time or as a job-share, we'll facilitate this wherever we can; whether to help you meet other commitments or to help you strike a great work-life balance.

About We're looking for a QA Analyst to join our team at ParkIT in a hands-on software testing role focused on manual testing and validation. ParkIT is part of BookFlowGo, Holiday Extras Group's B2B parking technology offering. BookFlowGo brings together pre-booking technology, parking operations software and hardware innovation to help airports, cities and mobility hubs run smarter, more efficient parking operations. Together, Parkspace by Chauntry, ParkIT and Future Generation Services (FGS) create a connected parking ecosystem that helps operators maximise revenue, optimise capacity and make parking more seamless for travellers. At ParkIT, we build software that helps parking operations teams work smarter. ParkIT was created after identifying a need to move complex airport parking operations away from manual, paper-based processes. Today, our technology helps operators make more efficient, data-driven decisions and keep vehicle movements flowing smoothly. You'll collaborate closely with Product and Engineering colleagues, helping ensure ParkIT's software meets customer requirements, satisfies its acceptance criteria and is ready for deployment. AI is becoming a useful part of modern quality assurance. You'll be encouraged to learn and use approved AI tools to expand test ideas, accelerate test-case preparation and streamline troubleshooting, while applying your own observation and judgement to validate every result. Prior professional AI experience is not required. This is a testing and validation role at its core. We're looking for a thoughtful QA professional who cares deeply about software quality, communicates clearly and remains accountable for every test, defect and recommendation they produce.

The Role

By joining our team, you'll:

• Conduct manual testing to validate software against business, customer and project requirements.
• Confirm that applications satisfy agreed acceptance criteria, test scenarios and expected user outcomes.
• Work with Product and Engineering colleagues to understand intended behaviour and turn requirements into clear test conditions and cases.
• Use approved AI tools where valuable to expand test scenarios, prepare test cases, improve documentation and support troubleshooting.
• Critically review every AI-assisted output for missing edge cases, invented assumptions and misleading conclusions before relying on it.
• Execute functional, regression and exploratory testing across relevant environments and browsers.
• Create clear, reproducible bug reports in Jira with useful evidence, context and expected behaviour.
• Collaborate closely with developers to investigate issues, retest fixes and check relevant regression areas.
• Contribute to backlog refinement, sprint planning, whiteboard sessions and the creation of testable acceptance criteria.
• Provide clear quality evidence and feedback to support release decisions, and help us continuously improve our testing practices.

What you can bring to our team

• Hands-on professional experience in manual software testing or quality assurance.
• A solid understanding of software testing concepts, methodologies and processes.
• Experience applying verification and validation principles to complex software or systems.
• The ability to understand customer and project requirements from a testing and validation perspective.
• Experience executing test cases across multiple environments and browsers to assure compatibility.
• Confidence using Jira or a similar tool to create clear, reproducible defects and collaborate through resolution.
• A strong interest in learning how tools such as ChatGPT, Claude or similar can improve test scenarios, test cases and troubleshooting.
• Prior professional use is welcome, not essential.
• An awareness of test automation, or tools such as Playwright, JavaScript and TypeScript, is a useful nice-to-have rather than a requirement.
• An inquisitive nature, outstanding analytical and problem-solving skills, and the ability to adapt to complex, rapidly evolving challenges.
• Excellent communication and collaboration skills, a continuous-learning mindset and a deep sense of care and responsibility for your work.

How we hire for this role

We try keep our recruitment process as quick and easy as possible for everyone. If we believe you might be a match for a job you've applied for, you'll enter our hiring process as follows:

• Video call with hiring manager
• Task related role
• Face to face interview at the office

Cultivating a diverse and inclusive culture is paramount for us. Recognising we are all different, if for whatever reason you need us to adapt the process, please get in touch via [e-mail].