Pupil Services Coordinator — School Admin & Support

Ladysmith Infant & Nursery School; Exeter; On-site; GBP 22,646 - 27,709; Part time

Benefits offered by this job

Local Government Pension Scheme

Cycle to Work Scheme

Tax Free Childcare

Employee Assistance Programme

Job summary

Ladysmith Infant School in Exeter is seeking a Senior Pupil Services Officer to join the pupil services team, providing high‑quality administrative support to leaders, teachers, pupils and parents. The role involves welcoming visitors, handling enquiries, maintaining school systems, and contributing to operational activity and school leadership.

Essential experience in administration, strong communication, and a customer‑service mindset are required.

Qualifications

• Experience in administration, preferably in an educational or similar setting.
• Strong communication skills, both written and verbal.
• Customer‑service mindset with the ability to handle enquiries efficiently.
• Proficiency with school systems and administrative technology.
• Capacity to work independently and as part of a team within a dynamic environment.

Responsibilities

• Managing administrative tasks for the school and pupil services team.
• Providing efficient support to staff, pupils and parents.
• Acting as an expert on our school systems and processes.
• Maintaining a positive focus when problem‑solving and engaging in customer service.
• Contributing to operational activity and supporting school leadership.

Skills

Communication skills

Customer service

School systems proficiency

Independent working

Teamwork

Education

Further education qualifications related to education or administration

Job description

Ladysmith Infant School in Exeter is seeking a Senior Pupil Services Officer to join the pupil services team, providing high‑quality administrative support to leaders, teachers, pupils and parents. The role involves welcoming visitors, handling enquiries, maintaining school systems, and contributing to operational activity and school leadership.

Essential experience in administration, strong communication, and a customer‑service mindset are required.