Senior Pupil Services Officer

St Leonard's (CofE) Primary School; Exeter; On-site; GBP 21,000 - 26,000; Full time

Job summary

St Leonard's CofE Primary School in Exeter is seeking an experienced administrator to support busy school operations and provide a welcoming, efficient service for staff, pupils and families.

You will be part of our pupil services team, delivering quality administrative support and maintaining positive problem-solving approaches. An enhanced DBS disclosure is required for this post, and we welcome applicants from diverse backgrounds.

Qualifications

• Experience in administration and a customer service mindset.
• Excellent communication while supporting in a wide variety of tasks.
• Be an integral part of pupil services teams delivering quality administrative support.

Responsibilities

• Provide welcoming and efficient administrative support to staff, pupils and parents/guardians.
• Support leaders and teachers with school systems and office tasks.
• Assist in day-to-day operations and visitor reception.

Skills

Administration

Customer service

Communication

Education

GCSEs or equivalent

Tools

SIMS

Job description

Are you an experienced administrator, passionate about customer service and ensuring you deliver the best for your community? Are you ready to take a key role in school administration, supporting a busy Primary Academy in Exeter.

You will need to have experience of administration and a customer service mindset, keeping a positive focus when problem solving. You will be an excellent communicator whilst supporting in a wide variety of tasks, including being an expert in our school systems. You will be an integral part of our pupil services teams to give quality administrative support to leaders and teachers in the schools and provide a wonderful welcome to any visitors, providing friendly and efficient support to the staff, pupils, and parent/guardians, being at the heart of operational activity for our schools.

We offer:

• A welcoming school with a strong ethos and values.
• Children who are happy and motivated to learn.
• An experienced, supportive, and welcoming staff team who genuinely want the best for our pupils.
• A strong commitment to continuing improvement.
• A commitment to your professional development.

In joining one of our two academies in Exeter, St Leonard’s CofE primary School, you will be part of a friendly and welcoming staff team and a supportive community. The school is part of the St Christopher’s Trust - a family of 21 Church and Community Schools spanning three local authorities and providing a rich network of collaboration.

Applications need to be completed by 9am on 7th September 2026 Interviews will be held on Monday 14th September 2026.

Please note it is our process to apply for references for shortlisted applicants and to complete online searches in line with Keeping Children Safe in Education guidance, for all shortlisted applicants. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. An enhanced DBS Disclosure is required for this post.

We welcome individuals from all backgrounds and are committed to cultivating a diverse and inclusive workplace. Applicants who meet the criteria will be considered for employment, regardless of race, religion, gender, gender identity or expression, sexual orientation, disability, age or veteran status.