Pupil Referrals & Front Desk Coordinator

Confidential; Accrington; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Free on-site parking

Job summary

Confidential in Accrington seeks a Front of House & Referrals Coordinator to welcome students and manage admissions, referrals, and multi-agency liaison. You will handle reception, safeguarding processes, and ensure smooth operations for pupils and families in a supportive environment.

The role requires strong organisation, IT skills, and an Enhanced DBS check before start. Temporary-to-perm with a pathway to permanent placement, offering development and a collaborative culture.

Qualifications

• Experience in school administration or PRU/related settings.
• Strong organisational and IT capabilities for pupil admissions and confidentiality.
• Enhanced DBS check required prior to start.

Responsibilities

• Greet students and visitors to set a calm start to the day.
• Manage reception, sign-ins, ID checks, and SCR visitor protocols (KCSIE).
• Coordinate inbound pupil referrals from local authorities and partner schools.
• Collate pupil background paperwork and prepare admissions packs.
• Liaise with SENCOs, social workers, and local authority inclusion caseworkers.
• Input and track attendance and referral status in MIS systems.

Skills

Interpersonal skills

Customer relations

Administrative rigour

GDPR/confidentiality

Safeguarding

Tools

CPOMS

SIMS

Arbor

Job description

Confidential in Accrington seeks a Front of House & Referrals Coordinator to welcome students and manage admissions, referrals, and multi-agency liaison. You will handle reception, safeguarding processes, and ensure smooth operations for pupils and families in a supportive environment.

The role requires strong organisation, IT skills, and an Enhanced DBS check before start. Temporary-to-perm with a pathway to permanent placement, offering development and a collaborative culture.