Public Spaces Admin Specialist

Civic Recruitment Limited; Pontypridd; On-site; GBP 18,000 - 24,000; Full time

Job summary

Civic Recruitment Limited is seeking a diligent administrator for a 3-4 month contract to support the Public Spaces service in a local authority. You will handle a range of clerical tasks, enquiries, data entry and records management, ensuring accurate information and efficient processes.

The role requires strong Microsoft Office skills, customer service experience, and the ability to maintain confidentiality while coordinating with internal and external stakeholders.

Qualifications

• Good working knowledge of Microsoft Word and Excel.
• Knowledge of administrative procedures and customer service principles.
• Awareness of data protection, confidentiality and information management requirements.
• Knowledge of frontline/public services procedures would be advantageous.

Responsibilities

• Provide high-quality administrative and customer service support for the Public Spaces service.
• Respond to enquiries from customers, Council officers and external organisations.
• Monitor departmental electronic mailboxes and action service requests and complaints.

Skills

Customer service

Data entry

Organisational skills

Communication

Tools

CRM system

Microsoft Word

Microsoft Excel

Job description

Civic Recruitment Limited is seeking a diligent administrator for a 3-4 month contract to support the Public Spaces service in a local authority. You will handle a range of clerical tasks, enquiries, data entry and records management, ensuring accurate information and efficient processes.

The role requires strong Microsoft Office skills, customer service experience, and the ability to maintain confidentiality while coordinating with internal and external stakeholders.