Public Sector HR Administrator — Data-Driven & GDPR-Savvy

UK Civil Service; England; On-site; GBP 25,000 - 34,000; Full time

Job summary

UK Civil Service is seeking an HR Administrator to provide high-quality HR administration across people-related activities, supporting employees, managers and wider HR teams. You will manage HR transactions, maintain records, support recruitment and Learning & Development, and ensure processes comply with policies.

You'll rotate across HR areas, handle competing priorities, uphold data integrity and deliver excellent customer service to stakeholders within a busy public sector environment.

Qualifications

• BPSS clearance is required.
• Proven experience in HR administration or similar environment.
• Strong data protection and GDPR knowledge.
• Experience supporting recruitment processes.
• Excellent customer service and communication skills.
• Ability to follow policies, processes and guidelines.

Responsibilities

• Handle HR transactional queries through to resolution, providing a responsive and professional service to employees and stakeholders.
• Maintain accurate and up-to-date employee records, ensuring data integrity and compliance with relevant policies and GDPR requirements.
• Support Learning & Development activities and other wider HR processes as required.
• Manage shared inboxes, ensuring queries and actions are prioritised and completed within agreed timescales.
• Support recruitment activities and provide effective administrative support throughout the recruitment process.
• Gather, interpret, and present HR data, highlighting key insights, trends, issues, and potential solutions.
• Support departments with effective workforce and recruitment administration.
• Apply HR policies, procedures, and processes consistently and accurately.
• Develop strong working relationships with employees, managers, HR colleagues, and other stakeholders.
• Work collaboratively within the wider HR function, supporting colleagues and providing resource where required.
• Manage competing priorities effectively, ensuring deadlines and service standards are maintained.
• Provide excellent customer service through effective written and verbal communication.
• Support continuous improvement across HR administration processes and services.

Skills

HR administration

Customer service

Data integrity

Attention to detail

Policy adherence

Time management

Communication

Stakeholder management

Education

Level 3 CIPD qualification or equivalent HR knowledge

Job description

UK Civil Service is seeking an HR Administrator to provide high-quality HR administration across people-related activities, supporting employees, managers and wider HR teams. You will manage HR transactions, maintain records, support recruitment and Learning & Development, and ensure processes comply with policies.

You'll rotate across HR areas, handle competing priorities, uphold data integrity and deliver excellent customer service to stakeholders within a busy public sector environment.