HR Operations Specialist - Public Sector Admin

UKRI; Swindon; On-site; GBP 23,000 - 28,000; Full time

Job summary

UKSBS is recruiting an HR Administrator in Swindon (also listed as Newport) to support the HR Operations team. You will handle HR queries, process transactions and maintain employee records, ensuring data accuracy and timely updates.

The role focuses on delivering high-quality HR services within SLAs and contributing to continuous improvement. The role requires HR administration experience, excellent communication, attention to detail, and the ability to work independently and in a team.

Qualifications

• Experience working in an HR administrative or general business administration environment.
• Excellent communication skills with the ability to build positive working relationships.
• Strong attention to detail and a commitment to delivering accurate work.
• Highly customer and solution focused mindset.
• Ability to manage and prioritise multiple tasks within agreed deadlines.
• Proven PC literacy.
• A proactive approach to problem-solving and continuous improvement.

Responsibilities

• Respond to HR-related queries and requests, providing a high level of customer service.
• Process HR transactions and employee record updates accurately and efficiently.
• Maintain HR systems and documentation, ensuring information is accurate and up to date.
• Support the delivery of HR services in line with agreed Service Level Agreements (SLAs) and performance measures.
• Work collaboratively with colleagues to resolve queries and deliver excellent outcomes for customers.
• Update systems with changes, ensuring data is processed accurately and in a timely manner.
• Support continuous improvement activities that enhance service delivery and customer experience.

Skills

HR administration

Communication

Attention to detail

Customer focus

Multitasking

PC literacy

Problem solving

Teamwork

Tools

HR systems

Job description

UKSBS is recruiting an HR Administrator in Swindon (also listed as Newport) to support the HR Operations team. You will handle HR queries, process transactions and maintain employee records, ensuring data accuracy and timely updates.

The role focuses on delivering high-quality HR services within SLAs and contributing to continuous improvement. The role requires HR administration experience, excellent communication, attention to detail, and the ability to work independently and in a team.