Public Sector Clerical Officer: Data Entry & Admin

Confidential; Ballymena; On-site; GBP 25,000 - 27,000; Full time

Job summary

Confidential is seeking a Clerical Officer (Band 2) in Ballymena to provide busy administrative support within a public sector team. The role is full-time and temporary, offering 37 hours weekly and a salary of £13.05 per hour. Access NI basic clearance is required prior to appointment.

Responsibilities include data entry, responding to enquiries, managing records, and supporting colleagues across the team. Previous clerical experience and strong IT skills are essential for success.

Qualifications

• 1–5 years of clerical/administrative experience.
• Intermediate IT skills with Microsoft Office proficiency.
• Proficiency in handling confidential information in line with procedures.
• Strong organisational skills with attention to detail.

Responsibilities

• Respond to queries via telephone, webchat, and email.
• Enter data across systems and keep records up to date.
• Handle confidential documents, scanning and filing as required.
• Provide general admin support including scheduling and meetings.
• Exercise discretion in resolving routine issues within guidelines.
• Follow organisational policies and confidentiality requirements.
• Collaborate with colleagues and communicate with stakeholders.

Skills

Administrative experience

IT skills

Confidential information handling

Organisational skills

Teamwork

Tools

Microsoft Office

Job description

Confidential is seeking a Clerical Officer (Band 2) in Ballymena to provide busy administrative support within a public sector team. The role is full-time and temporary, offering 37 hours weekly and a salary of £13.05 per hour. Access NI basic clearance is required prior to appointment.

Responsibilities include data entry, responding to enquiries, managing records, and supporting colleagues across the team. Previous clerical experience and strong IT skills are essential for success.