Public Registry & Data Services Officer

East Sussex County Council; Crowborough; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Apprenticeships available

Benefits information available

Job summary

East Sussex County Council is seeking a Registrar to provide essential public service through customer care, accurate data management and professional administration at Crowborough Register Office. You will interact with customers face-to-face, by phone and online, gathering information and processing documentation to ensure high levels of accuracy and compliance.

In this busy, office-based role (37 hours per week), you will manage statutory records, use specialist systems and contribute to

Qualifications

• Strong customer service ethos and experience
• Ability to input, check and maintain computer-based records accurately
• Professional communication with customers and colleagues
• Organised with ability to manage priorities and meet deadlines
• Attention to detail and adherence to procedures

Responsibilities

• Provide customer care and manage information accurately
• Input, check and maintain data in specialist systems
• Process documentation and maintain statutory records
• Deliver a professional and efficient customer experience

Skills

Customer service

ICT skills

Data entry

Communication

Organisational skills

Attention to detail

Tools

Microsoft Office

Registration systems

Job description

East Sussex County Council is seeking a Registrar to provide essential public service through customer care, accurate data management and professional administration at Crowborough Register Office. You will interact with customers face-to-face, by phone and online, gathering information and processing documentation to ensure high levels of accuracy and compliance.

In this busy, office-based role (37 hours per week), you will manage statutory records, use specialist systems and contribute to