Business Support Assistant

Sefton Metropolitan Borough Council; Sefton; On-site; GBP 12,000 - 18,000; Part time

Job summary

Sefton Metropolitan Borough Council is seeking a part-time Business Support Assistant (18 hours across Monday to Wednesday) to provide administrative support for all teams in the Public Protection Service. The role requires strong organisation and communication, with the ability to manage multiple tasks accurately.

You will handle word processing, letters, reports, data input, and general clerical duties while liaising with other services and answering public enquiries.

Qualifications

• Excellent organisational, administrative and communication skills.
• Ability to multi-task with a high level of accuracy.
• Proactive and reliable team player with good time management.

Responsibilities

• Provide a full range of administrative services including word processing and ICT tasks.
• Produce letters, reports, schedules and input data into relevant databases.
• Provide clerical support: reprographics, photocopying, filing, emailing and forms.
• Receive and respond to public enquiries and liaise with other services.

Skills

Organisational skills

Administrative skills

Communication skills

Multi-tasking

Attention to detail

Job description

About the Role

An exciting opportunity has arisen to join the Public Protection Service in Sefton. A busy and vibrant department undertaking statutory and regulatory functions across Environmental Health, Trading Standards and Licensing.

We are looking to recruit a part-time (18 hours, Monday to Wednesday) Business Support Assistant who will be required to provide administrative support for all teams within the Public Protection Service.

The successful applicant should have excellent organisational, administrative and communication skills and able to multi-task with a high level of accuracy.

Responsibilities include:

• Provide a full range of administrative services including undertaking word processing and other ICT based tasks, the production of letters, reports, schedules, uploading information and data inputting onto relevant databases.
• Provide clerical support, e.g. reprographics, photocopying, filing, emailing and completing routine forms.
• Establish and maintain Service information, records and or management information systems and procedures (manual and computerised) including specific detailed case histories as required.
• Receive and respond to public enquiries, liaise with other Services and Process land charge enquiries.

Please see Appendix A (page 10) for a full copy of the Job Description and Person Specification.

The closing date for this vacancy is Wednesday 14th October 2026 (or earlier in the event of high volume of applications being received).

Provisional interview dates are week commencing9th November 2026.

Equal Opportunities

Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody's identity, where individual differences are strengths and where everyone can thrive and maximise their potential. We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion.

We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual's skills, experience, qualifications, and abilities make them the most suitable candidate for the role.

GUARANTEED INTERVIEW SCHEME

Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.

If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role.

Consider registering for Sefton@work

If you're an unemployed Sefton resident, register with our Sefton@Work service for free support to help you into employment. You may be eligible for extra assistance such as funding for travel, work clothing, or vouchers to make starting your new job easier. Call Sefton@Work on 0151 934 2610 or visit seftonatwork.net to find out more and get started today!