Business Support Assistant

Sefton Council; Liverpool City Region; On-site; GBP 9,000 - 13,000; Part time

Job summary

Sefton Metropolitan Borough Council invites applications for a part-time Business Support Assistant in the Public Protection Service. The role provides administrative support across Environmental Health, Trading Standards and Licensing, working 18 hours over Monday to Wednesday. Candidates should have excellent organisational and communication skills, accuracy, and the ability to multi-task in a busy environment.

DBS check is not required for this post. The closing date is 14 October 2026.

Responsibilities

• Provide full range of administrative services including word processing and ICT tasks, producing letters, reports, schedules, uploading information and data input onto databases.
• Provide clerical support such as reprographics, photocopying, filing, emailing and completing routine forms.
• Establish and maintain service information and management information systems (manual and computerized) including detailed case histories as required.
• Receive and respond to public enquiries, liaise with other services and process land charge enquiries.

Job description

• Employer: Sefton Metropolitan Borough Council
• Contract: Permanent
• Working Pattern: Part Time
• Hours: 18 hours per week.
• DBS Check: No
• Closing Date: 14/10/2026 at 23:59
• Reference: HPP/26/345346

About the Role

An exciting opportunity has arisen to join the Public Protection Service in Sefton. A busy and vibrant department undertaking statutory and regulatory functions across Environmental Health, Trading Standards and Licensing.

We are looking to recruit a part-time (18 hours, Monday to Wednesday) Business Support Assistant who will be required to provide administrative support for all teams within the Public Protection Service.

The successful applicant should have excellent organisational, administrative and communication skills and able to multi-task with a high level of accuracy.

Responsibilities include:

• Provide a full range of administrative services including undertaking word processing and other ICT based tasks, the production of letters, reports, schedules, uploading information and data inputting onto relevant databases.
• Provide clerical support, e.g. reprographics, photocopying, filing, emailing and completing routine forms.
• Establish and maintain Service information, records and or management information systems and procedures (manual and computerised) including specific detailed case histories as required.
• Receive and respond to public enquiries, liaise with other Services and Process land charge enquiries.

Please see Appendix A (page 10) for a full copy of the Job Description and Person Specification.

The closing date for this vacancy is Wednesday 14th October 2026 (or earlier in the event of high volume of applications being received).

Provisional interview dates are week commencing 9thNovember 2026.

EQUAL OPPORTUNITIES

Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody’s identity, where individual differences are strengths and where everyone can thrive and maximise their potential.We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion.

We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual’s skills, experience, qualifications, and abilities make them the most suitable candidate for the role.

Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview.

If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role.

Consider registering for Sefton@work

If you’re an unemployed Sefton resident, register with our Sefton@Work service for free support to help you into employment. You may be eligible for extra assistance such as funding for travel, work clothing, or vouchers to make starting your new job easier. Call Sefton@Work on 0151 934 2610 or visit seftonatwork.net to find out more and get started today!