Public Programme Administrator

Royal Drawing School; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

The Royal Drawing School is seeking a Public Programme Administrator to assist the Public Programme Team in day-to-day operations. This role involves being the first point of contact for public inquiries regarding courses and events, as well as processing student applications and payments.

The ideal candidate will have 1-2 years of administration experience in arts or education, with strong communication skills and a friendly demeanor. This position supports an inclusive environment for all students.

Qualifications

• 1-2 years administration experience in arts, education, or sales.
• Experience in handling queries from students via multiple communication channels.

Responsibilities

• Serve as the first point of contact for public queries.
• Process student concession applications and course payments.
• Assist in programme administration for online and in-person courses.

Skills

Clear communication

Friendly demeanor

Administration experience

Job description

The Royal Drawing School is looking for a Public Programme (PP) Administrator to join and assist the Public Programme Team in administering the day to day running of the School's innovative and well organised programme.

The PP Administrator serves as a first point of contact and liaison for the public, answering queries from new and existing public students via phone, email or in person about courses, concessions and events. The PP administrator processes student concession applications and course payments online, over the telephone and in person.

The Public Programme Administrator assists the Public Programme Coordinators in programme administration for both online and in-person courses, the Studio Technicians in studio set up to ensure courses run smoothly, following Health and Safety and Safeguarding procedures, whilst fostering an inclusive environment that supports all student learning needs.

The role requires someone with at least 1-2 years administration experience in arts / education / sales, with clear communication, and an informative, unflappable, friendly demeanour.