Programme Manager

National Centre for Circus Arts; Greater London; Hybrid; GBP 32,000 - 52,000; Full time

Job summary

The National Centre for Circus Arts is looking for a Programme Manager to work with the Head of Public Programmes & Artist Development to grow and deliver our recreational classes for young people (3–16) and adults, including Try sessions. You will oversee the programme, coordinate with teachers and operations teams, and ensure outstanding customer service.

You will also support scheduling, respond to enquiries, and help strategies to increase attendance and revenue while maintaining a

Responsibilities

• Manage delivery and development of recreational classes with the Head of Public Programmes & Artist Development.
• Aim to meet or exceed financial targets for recreational classes.
• Coordinate with Programme & Facilities Coordinators and Teachers to ensure high-quality delivery of service.
• Collaborate with Marketing Manager and Systems & Memberships Manager to develop web presence and campaigns to achieve income aims.
• Maintain clear communications and develop excellent relationships with other National Centre departments to maximise opportunities.

Job description

The Programme Manager will collaborate with the Head of Public Programmes & Artist Development to enhance and deliver our recreational classes for youth (ages 3-16) and adults, including Try classes. This role involves managing the programme, working with teachers, Programme & Facilities Coordinators, and operational teams to ensure excellent customer service, and finding ways to increase customer numbers and revenue. Additionally, this role will encompass administrative support, scheduling, responding to enquiries, and supporting the delivery of activities.

Main Responsibilities

• Work with the Head of Public Programmes & Artist Development to manage delivery and development of recreational classes.
• Ensure that financial targets for recreational classes are met or exceeded where possible.
• Work with the Programme & Facilities Coordinators and Teachers to ensure high quality delivery of service that enhances the reputation of the National Centre.
• Work with the Marketing Manager and Systems & Memberships Manager, to develop web presence and campaigns to achieve income aims.
• Ensure clear communications and develop excellent relationships with other National Centre departments to improve delivery and to maximise opportunities.