General Support Administrator

City College Plymouth; Plymouth; In loco; GBP 23.000 - 30.000; Tempo pieno

Descrizione del lavoro

City College Plymouth is recruiting an administrator to join our Student Journey Administration team. The role supports learners and staff through their journey at the College, with a customer-focused approach and a need to prioritise tasks efficiently.

You will work in a busy office environment from 8.30am to 5.00pm, Monday to Thursday, and 8.30am to 4.30pm on Fridays, with occasional out-of-hours events such as parents evenings and open days.

Competenze

• Experience of working in an office environment.

Mansioni

• Join the Student Journey Administration team to support learners and staff on their journey through the College.
• Prioritise tasks and workload to meet deadlines.
• Deal with customer enquiries in person, on the telephone, and by email.
• Work within an established team in a fast-paced environment.

Conoscenze

Customer-focused

Administration experience

Office environment experience

Prioritisation

Descrizione del lavoro

Full Time | Permanent | £26,440 Per Annum

Who we are

Winner of the Best Place to Work at the Tech South West Awards 2025, City College Plymouth offers a culture the College is proud of. Our core values of Respect, Ownership and Integrity help create an environment that supports a passion for teaching and learning. These values guide our work as we enrich our community through knowledge, experience and skills so every student can achieve their best.

As one of the country’s largest providers of quality education and training, City College Plymouth is entering a period of transition to enable us to propel education into the future. We take pride in offering a learning environment and organisational culture that contribute positively to the health, wellbeing and sustainability of our community and enable all our students and staff to achieve their full potential.

The Role

Are you customer focused and do you have experience of working in an administration environment? If so, we would like to hear from you!

We are recruiting for an administrator to join our Student Journey Administration team, which helps support learners and staff on their journey through the College.

You will be a quick-thinking, problem solver who is able to prioritise tasks and your workload, and your customer-focused outlook will enable you to deal with customer enquiries efficiently in person, on the telephone, and by email.

It is essential that you have experience of working in an office environment, and you must be able to work within an established team in an often fast-paced environment.

The working hours are: 8.30am - 5.00pm Mon-Thurs, 8.30am - 4.30pm Fridays.

We are also required to attend out of hour’s events for parents evenings and open days etc

What Will You Bring to the Role

• Adapting: Ability to react positively to changing demands, switching between tasks and processes.
• Focused: to be responsible for the administration needs of an academy, meeting deadlines.
• Persistence: Chasing staff for outcomes ensuring meeting deadlines.
• Collaborating: Ability to collaborate with curriculum areas effectively and contribute to positive team morale.