Public Health Admin Apprentice — Flexible Learning & Impact

Barnsley Council; Barnsley; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Flexible working

Employee discounts

Health and wellbeing support

Training and development opportunities

Job summary

Barnsley Council in Barnsley is offering a Level 3 Business Administrator Apprentice role within the 0-19 Public Health Nursing Service. You will work in the Single Point of Access administration team, handling enquiries, recording information, and supporting appointments and records with care and confidentiality.

This apprenticeship combines on-the-job learning with study time, supported by experienced colleagues, and aims to build transferable skills in communication, IT, and records

Qualifications

• Apprenticeship pathway with Level 3 qualification.
• Strong communication and organisational skills required.
• Ability to use IT effectively and handle data confidentially.

Responsibilities

• Responding to routine and non-routine enquiries in a professional and compassionate way.
• Signposting service users to the right service and prioritising urgent queries when required.
• Accurately recording, checking and maintaining information on digital and paper-based systems.
• Supporting appointment booking, calendar management and waiting list administration.
• Transferring children’s health records securely and efficiently.
• Supporting audits, feedback activity, reports and administrative service improvements.
• Working collaboratively with colleagues to support digital systems and new ways of working.
• Maintaining confidentiality, information governance and safe working practices at all times.

Skills

Administration

Customer service

Communication

IT

Education

Level 3 Business Administrator Apprenticeship

Tools

Microsoft Office

Electronic health records

Job description

Barnsley Council in Barnsley is offering a Level 3 Business Administrator Apprentice role within the 0-19 Public Health Nursing Service. You will work in the Single Point of Access administration team, handling enquiries, recording information, and supporting appointments and records with care and confidentiality.

This apprenticeship combines on-the-job learning with study time, supported by experienced colleagues, and aims to build transferable skills in communication, IT, and records