Future-Ready Business Admin Apprentice

Northumberland County Council; Morpeth; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

26 days annual leave + public/bank hol

Local Government Pension Scheme

Job summary

Northumberland County Council is offering an exciting Business Administrator Apprentice role to gain a Level 3 qualification while delivering high-quality administrative support. You will work within the Democratic Services Team, handling emails, calls and records, and learning to use a range of IT systems.

The apprenticeship lasts 21 months: 18 months of learning and 3 months for End Point Assessment, with opportunities to develop communication, organisation and stakeholder skills in a public

Qualifications

• GCSE English and Maths (4/C or above).
• Good numeracy and literacy skills.
• Excellent verbal and written communication skills.
• Good IT skills and confidence using digital systems.
• A commitment to learning and achieving a Level 3 qualification.

Responsibilities

• Managing emails, telephone calls and enquiries from internal and external customers.
• Creating, maintaining and updating records, files and information systems.
• Producing accurate documents, reports and correspondence.
• Using IT systems and software packages to record, manage and analyse information.
• Developing an understanding of Council services, policies and procedures.

Skills

Verbal communication

Written communication

Numeracy

IT skills

Education

GCSE English and Maths

Tools

IT systems

Microsoft Office

Job description

Northumberland County Council is offering an exciting Business Administrator Apprentice role to gain a Level 3 qualification while delivering high-quality administrative support. You will work within the Democratic Services Team, handling emails, calls and records, and learning to use a range of IT systems.

The apprenticeship lasts 21 months: 18 months of learning and 3 months for End Point Assessment, with opportunities to develop communication, organisation and stakeholder skills in a public