Public Areas Attendant

Rosewood London; Greater London; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

28 days paid holidays incl Bank

Company pension

12 complimentary room nights and F&B 2

Job summary

Rosewood London is seeking a Public Areas Attendant to join our Housekeeping team. You will ensure public areas are immaculate and contribute to memorable guest experiences through proactive service.

The role requires attention to detail, a passion for guest service, and strong organisational skills to manage tasks efficiently on a busy hotel floor.

Qualifications

• A keen eye for detail and commitment to high presentation standards.
• Passion for guest service and ownership of guest experience.
• Strong organisational skills and proactive task management.

Responsibilities

• Maintain immaculate presentation of allocated public areas.
• Clean public spaces including guest bathrooms and entrances.
• Assist guests with directions and enquiries.
• Report malfunctions in assigned areas to supervisors.

Skills

Attention to detail

Guest service

Organisation & proactivity

Job description

We are currently looking for a Public Areas Attendant to join our team of Housekeeping associates at Rosewood London. Our Public Areas Attendants are appointed to look after the hotel's public areas look and feel immaculate. This role plays an integral part in pursuing the Rosewood London aim providing memorable guest experiences.

Key expectations of this role are

• Ensuring immaculate presentation of allocated areas to the standards set by the hotel.
• Cleaning allocated areas including public guest bathrooms and entrance areas
• Assist guests with directions and enquiries.
• Reporting all malfunctions in assigned areas to the Floor Supervisors or Office Coordinator.

Profile

• Paying close attention to detail by not compromising quality standards.
• Having a passion for guest service and taking ownership of the guest experience.
• Being organised and proactive in managing your tasks.

All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us - it's our Calling.

• 28 days paid holidays per annum including Bank Holidays, increasing to 35 over time
• Company pension scheme
• 12 complimentary room nights and F&B discount worldwide