Public Area Cleaner

RBH; Harrogate; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Hotel room discount

Birthday holiday

Maternity leave

Course Sponsorship

F&B discount

Refer a Friend

Flexible work

Wagestream

Life Insurance

EAP

Wellness events

Free meals on duty

Job summary

RBH Hospitality Management, owner of The Crown Hotel Harrogate, is seeking a reliable Public Area Cleaner. The role covers cleaning public areas, café spaces, and assisting the Duty Manager, with guest service as needed.

The Crown Hotel Harrogate offers a welcoming environment with competitive benefits and opportunities to grow within RBH's hospitality portfolio. The role includes supporting housekeeping operations and maintaining high standards across the site.

Qualifications

• Excellent attention to detail and presentation standards.
• Organisational skills to manage administrative tasks efficiently.
• Strong communication and interpersonal skills with guests and colleagues.
• Knowledge of health, safety and hygiene regulations.

Responsibilities

• Clean all rooms and public areas to high cleanliness standards.
• Assist with guest requests and support Duty Manager tasks.
• Support housekeeping operations and café/reception cleanliness.
• Maintain safe and welcoming environment for guests.

Skills

Attention to detail

Organisational skills

Communication skills

Health and safety

Flexibility

Job description

Job Description

We are looking for a reliable and proactive Public Area Cleaner to help maintain exceptional cleanliness and presentation standards across our property. This varied role combines housekeeping responsibilities with public area and café cleaning duties, while providing operational support to the Duty Manager and assisting guests with requests as required.

The successful candidate will spend approximately half of their shift supporting housekeeping operations, including cleaning and servicing guest accommodation areas to company standards, and approximately half supporting the cleanliness, presentation and upkeep of the café, reception, toilets and public spaces. The role also involves assisting the Duty Manager with cleaning-related tasks, maintaining high standards across the site, responding positively to guest requests and helping to create a welcoming, safe and enjoyable environment for all guests and visitors.

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

The Crown Hotel Harrogate - With a history dating back over 300 years, alongside an enviable location just moments from many of Harrogate’s most popular sites, The Crown Hotel combines beautiful surroundings with a storied past and luxurious facilities. An ideal location for business and leisure trips.

The Crown boasts individually-styled accommodation across its 115 guestrooms, modern amenities, and ornate dining, all set within the charming old town of Harrogate itself and within easy reach of the Harrogate Convention Centre.

Our Benefits

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An extra day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

A DAY IN THE LIFE OF A HOUSEKEEPING TEAM MEMBER

• Ensuring that all rooms, public areas, and back-of-house areas are cleaned to the highest standards of cleanliness, hygiene, and presentation
• Conduct regular inspections of guest rooms, public areas, and facilities to maintain and improve quality standards, addressing any issues promptly
• Follow health and safety protocols, maintaining compliance with industry standards and regulatory requirements to ensure a safe environment for staff and guests

What We Need From You

• Excellent attention to detail, with a commitment to upholding the highest standards of cleanliness and presentation
• Organisational skills to administrative tasks efficiently
• Strong communication and interpersonal skills to work effectively with team members, other departments, and guests
• Knowledge of health, safety, and hygiene regulations, with a proactive approach to ensuring compliance
• Flexibility to work a variety of shifts, including weekends, holidays, and occasional evenings as required by the needs of the hotel
• EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact [e-mail]