Public Area Cleaner

RBH; Greater London; On-site; GBP 14,000 - 18,000; Full time

Benefits offered by this job

Discounted hotel room rates

Birthday leave

Course Sponsorship

30% F&B discount

Refer a Friend £250

Flexible working arrangements

Life Insurance

Employee Assistance Programme

Free meals on duty

Job summary

RBH Hospitality Management is seeking a Public Area Cleaner for Crowne Plaza London Docklands in East London. You will help maintain the hotel's public spaces to the highest standards, ensuring cleanliness across lobbies, corridors, restrooms and guest areas.

Join a dynamic team in a busy hospitality environment, with training provided. You will work to a welcoming, professional standard and contribute to a great guest experience while enjoying flexible working arrangements and perks described

Qualifications

• Experience in cleaning or housekeeping is a plus, but not essential.
• Eye for detail and high cleanliness standards.
• Good communication and interpersonal skills.
• Ability to work independently and manage time efficiently.
• Physical stamina for repetitive cleaning tasks.
• Proactive attitude towards safety and following health guidelines.

Responsibilities

• Maintain the cleanliness and presentation of all public areas such as lobbies, hallways, restrooms, and elevators.
• Dust, vacuum, mop and sanitize surfaces to keep areas spotless and hygienic.
• Monitor and restock supplies in restrooms and public spaces.
• Respond to guest requests with a warm, professional attitude.
• Report maintenance issues to the supervisor to ensure a safe environment.
• Assist in setting up for events and special occasions for welcoming spaces.

Job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

Nestled in the vibrant heart of East London’s Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike.

Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere. If you’re looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us!

Our Benefits

• Discounted hotel room rates for you and your friends & family
• An extra day's leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A PUBLIC AREA CLEANER AT OUR HOTEL

What you'll be doing...

• Maintaining the cleanliness, safety, and presentation of all public areas, including lobbies, hallways, restrooms, and elevators, ensuring they are inviting and meet high standards.
• Performing regular cleaning tasks such as dusting, vacuuming, mopping, and sanitizing surfaces to keep all areas spotless and hygienic.
• Monitoring and restocking supplies like toiletries, towels, and sanitizers in restrooms and other public spaces.
• Responding promptly to guest requests for assistance or cleaning needs in public areas, providing excellent customer service and a warm, professional attitude.
• Reporting any maintenance issues, hazards, or equipment needs to the supervisor to ensure a safe and well-functioning environment.
• Assisting in setting up for events and special occasions, ensuring public spaces are prepared and welcoming for all guests.

What We Need From You

• Prior experience in cleaning or housekeeping roles is a plus, but not essential; full training will be provided.
• An eye for detail and a commitment to high cleanliness standards, ensuring all public spaces are immaculate and inviting.
• Strong communication and interpersonal skills, able to engage professionally and courteously with guests and team members.
• Ability to work independently, stay organized, and manage time efficiently to complete tasks on schedule.
• Physical stamina to perform repetitive cleaning tasks, including standing, bending, lifting, and moving supplies as needed.
• A proactive attitude towards safety and the willingness to follow all health and safety guidelines to maintain a safe environment.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .