Public Area Attendant

Hyatt Regency; Greater London; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

12 complimentary nights a year across

Discounted hotel stays across Hyatt

Free meals on duty

50% discount on food and beverages

Uniform provided and laundered

Headspace membership

Career development opportunities

Job summary

Hyatt Regency London Blackfriars is seeking a dedicated Public Area Attendant to maintain cleanliness and presentation across all public spaces in a five-star hotel setting.

You will support meeting rooms, gym areas and back-of-house spaces, ensuring hygiene standards and guest satisfaction. The role requires hands-on work, reliability, and a proactive attitude in a bustling city hotel environment.

Qualifications

• Strong eye for detail and a hands-on approach.
• Commitment to high standards of cleanliness and presentation.
• Good communication and guest service orientation.

Responsibilities

• Maintain cleanliness and presentation of all public areas, including lobbies, corridors and restrooms.
• Ensure meeting rooms, gym areas and back-of-house spaces meet hygiene standards.
• Support daily restaurant cleanliness and assist with linen duties when required.
• Perform deep cleaning tasks and upkeep of upholstery, carpets and rugs.
• Monitor and report maintenance issues to keep the hotel safe and well-maintained.
• Care for cleaning equipment and store it properly.
• Complete guest requests promptly via HoTSoS system.
• Follow hotel policies on safety, security and lost property.
• Assist in training new colleagues to maintain high standards.
• Build positive relationships and deliver friendly, professional service.

Skills

Attention to detail

Customer service mindset

Team player

Flexible

Reliable

Job description

Organization- Hyatt Regency London Blackfriars

Summary

Public Area Attendant

About Hyatt Regency London Blackfriars Hyatt Regency London Blackfriars is located next to Blackfriars Station in the heart of the City of London, within walking distance of St Paul's Cathedral, Tate Modern and the South Bank. This Grade II listed five-star hotel stands on the historic site of King Henry VIII's Bridewell Palace and features 205 stylish guestrooms and suites along with versatile meeting and event spaces. Dining experiences include NYnLON, a sophisticated yet relaxed bistro bringing the flavours of New York dining culture to London with East Coast classics and seasonal produce, and Leaf and Cane, a vibrant late night bar with live sports screenings, karaoke nights, a dynamic calendar of social events, premium beers and a lively social atmosphere. Colleagues have the opportunity to work in a distinctive historic setting while welcoming both international business travellers and leisure guests to central London.

Duties and responsibilities related to the Public Area Attendant role

• Maintain cleanliness and presentation of all public areas, including lobbies, corridors, restrooms, and outdoor spaces.
• Ensure meeting rooms, gym areas, lifts, locker rooms, and back-of-house corridors meet hotel hygiene standards.
• Support daily restaurant cleanliness and assist the linen room or perform linen porter duties when required.
• Conduct deep cleaning tasks, special cleaning projects, and upkeep of upholstery, carpets, and rugs.
• Monitor and report maintenance issues promptly to ensure a safe and well-maintained environment.
• Ensure proper care, usage, and storage of all public area equipment and cleaning tools.
• Complete guest requests via HoTSoS efficiently and professionally.
• Comply with all hotel policies, including lost property, fire safety, security, and health and safety procedures.
• Train new colleagues to ensure high standards and consistent performance.
• Maintain positive working relationships and deliver friendly, professional service at all times.

About You

You take pride in creating clean, welcoming, and safe environments for both guests and colleagues. You have a strong eye for detail, enjoy hands-on work, and are committed to maintaining high standards across all areas of the hotel. With a proactive attitude, you handle tasks efficiently, respond well to guest needs, and communicate effectively with your team. You are reliable, flexible, and motivated to contribute to a positive workplace culture.

Benefits You Can Enjoy As a Public Area Attendant

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune's 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.