Pub Team Leader: Lead Service & Shifts with Heart

Greene King; Linlithgow; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Apprenticeship training

33% staff discount on all brands

15% discount for family

Free employee assistance program

Enhanced maternity/paternity policies

Menopause Friendly Employer

Wagestream access

Retail discounts up to 30%

Job summary

Greene King is seeking a Team Leader at our Old Post Office Bar in Linlithgow to guide the team through busy shifts, ensuring high standards and happy customers. You will deputise for management, keep operations running smoothly, and maintain a safe, compliant, and welcoming bar environment.

The role requires a hands-on leader with strong English communication, a keen eye for detail, and the ability to adapt quickly to changing shift demands.

Qualifications

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Attention to detail

Lead by example

Adaptability

Positive attitude

English proficiency

Job description

Greene King is seeking a Team Leader at our Old Post Office Bar in Linlithgow to guide the team through busy shifts, ensuring high standards and happy customers. You will deputise for management, keep operations running smoothly, and maintain a safe, compliant, and welcoming bar environment.

The role requires a hands-on leader with strong English communication, a keen eye for detail, and the ability to adapt quickly to changing shift demands.