A leading hospitality group is seeking a Team Leader at their pub in Alveston. In this role, you will lead your team to ensure seamless service and customer satisfaction. Responsibilities include supervising shifts, maintaining high standards, and resolving issues promptly. Ideal candidates will have strong attention to detail and a passion for customer service. This position offers opportunities for career advancement, employee discounts, and support programs, making it a rewarding role in a vibrant environment.
Qualifications
Experience in a similar leadership role in hospitality.
Ability to maintain high standards during busy shifts.
Willingness to train and support team members.
Responsibilities
Lead the team during shifts and maintain high service standards.
Ensure a safe and clean bar environment.
Respond to customer needs and manage issues in absence of management.
Skills
Attention to detail
Customer service
Team collaboration
Problem-solving
Job description
A leading hospitality group is seeking a Team Leader at their pub in Alveston. In this role, you will lead your team to ensure seamless service and customer satisfaction. Responsibilities include supervising shifts, maintaining high standards, and resolving issues promptly. Ideal candidates will have strong attention to detail and a passion for customer service. This position offers opportunities for career advancement, employee discounts, and support programs, making it a rewarding role in a vibrant environment.