Pub Team Leader: Customer Experience & Shift Coach

Greene King; Lancashire; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Career development opportunities

Employee discounts on food and drink

Free employee assistance program

Refer a friend bonuses

Wagestream access

Job summary

A community pub company in Lancashire seeks a skilled Team Leader to lead team operations and ensure high standards of customer service. You will be responsible for organizing shifts, managing a dynamic team, and providing a warm and welcoming environment for patrons. This role comes with competitive pay, training opportunities, and various employee discounts including a special rate at Greene King Inns. Ideal for those who thrive in a bustling hospitality setting.

Qualifications

• Ability to provide a memorable customer experience.
• Skills to manage and coordinate a busy team.
• Experience in maintaining safety and cleanliness.

Responsibilities

• Lead the team to ensure smooth operations.
• Deputise for management and resolve issues.
• Create a welcoming environment for customers.

Skills

Customer service

Team leadership

Attention to detail

Adaptability

Positive attitude

Job description

A community pub company in Lancashire seeks a skilled Team Leader to lead team operations and ensure high standards of customer service. You will be responsible for organizing shifts, managing a dynamic team, and providing a warm and welcoming environment for patrons. This role comes with competitive pay, training opportunities, and various employee discounts including a special rate at Greene King Inns. Ideal for those who thrive in a bustling hospitality setting.