Pub Team Leader: Lead Service, Standards & Growth

Greene King; Horsham; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Discounts on food and drink

Free employee assistance program

Career development training

Retail discounts

Job summary

A leading pub company in the UK seeks a Team Leader to ensure smooth operations in their pubs. In this role, you will lead by example, ensuring team members have what they need to deliver high standards of service and customer satisfaction. The position offers competitive pay, career development opportunities, and employee discounts. Ideal candidates will have great attention to detail, customer service skills, and be an adaptable team player. Join a vibrant community environment with ongoing support for mental and financial well-being.

Qualifications

• Ability to provide a memorable customer experience.
• Experience in supervising a team during busy shifts.
• Knowledge of compliance with health and safety regulations.

Responsibilities

• Lead the team to ensure smooth shift operations.
• Maintain high standards of customer service.
• Handle customer issues and ensure a clean bar environment.

Skills

Customer service

Team leadership

Attention to detail

Ability to adapt

Problem-solving skills

Job description

A leading pub company in the UK seeks a Team Leader to ensure smooth operations in their pubs. In this role, you will lead by example, ensuring team members have what they need to deliver high standards of service and customer satisfaction. The position offers competitive pay, career development opportunities, and employee discounts. Ideal candidates will have great attention to detail, customer service skills, and be an adaptable team player. Join a vibrant community environment with ongoing support for mental and financial well-being.