Pub Team Leader: Lead Service & Shifts

Greene King; Stourbridge; On-site; GBP 14,774 - 21,042; Full time

Benefits offered by this job

Competitive salary

Pension contribution

33% discount for staff

50% discount at Greene King Inns

Employee assistance program

Retail discounts

Wagestream availability

Job summary

A community-focused pub group is seeking a Team Leader in Stourbridge to oversee shift operations and maintain high service standards. In this role, you'll lead a team to guarantee that every customer enjoys a memorable experience. Key responsibilities include managing operations during busy shifts and ensuring the bar is operated safely and legally. The ideal candidate should demonstrate excellent communication and leadership skills and a commitment to service excellence. This role offers up to £13 per hour and includes various employee rewards.

Qualifications

• Experience in a hospitality role preferred.
• Ability to manage a team and provide excellent service.
• Strong problem-solving skills.

Responsibilities

• Lead the team to ensure smooth shift operations.
• Ensure high standards of customer service are maintained.
• Resolve any issues in the absence of management.
• Maintain bar safety and cleanliness.

Skills

Attention to detail

Customer service

Adaptability

Team player

Job description

A community-focused pub group is seeking a Team Leader in Stourbridge to oversee shift operations and maintain high service standards. In this role, you'll lead a team to guarantee that every customer enjoys a memorable experience. Key responsibilities include managing operations during busy shifts and ensuring the bar is operated safely and legally. The ideal candidate should demonstrate excellent communication and leadership skills and a commitment to service excellence. This role offers up to £13 per hour and includes various employee rewards.