Pub Team Leader: Lead Service & Shift Excellence

Greene King; Runcorn; Sur place; GBP 23 000 - 29 000; Plein temps

Avantages offerts par ce poste

Career development opportunities

Employee discount of 33%

Free employee assistance program

Discounts at Greene King Inns

Refer a friend bonus up to £1,500

Wagestream access

Résumé du poste

A UK-based pub operator in Daresbury is seeking an experienced Team Leader to ensure smooth operations and high customer satisfaction. In this role, you will lead the team, oversee service quality, and solve any issues during busy shifts. The ideal candidate should have a great attention to detail and a positive attitude. We offer competitive salaries, career development opportunities, and various employee discounts, making this a great opportunity to advance your career in hospitality.

Qualifications

• Experience in a similar role or hospitality is preferred.
• Ability to provide excellent customer service consistently.
• Positive attitude and teamwork spirit.

Responsabilités

• Lead and support the team during shifts to ensure efficient operation.
• Resolve customer issues and maintain service standards.
• Ensure safety and cleanliness of the bar and surrounding areas.

Connaissances

Team leadership

Customer service

Problem-solving

Attention to detail

Adaptability

Description du poste

• Dept. L4/House: Ring O' Bells (Daresbury) - 06225

Company Description

Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.

Job Description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

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