Pub Shift Leader

Haven; Berwick-upon-Tweed; Remote; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Up to 50% off on-park dining

20% discounts Haven Holidays

In-store discounts

Free access to facilities

Savings at national brands and stores

Job summary

Haven, operating JD Wetherspoon at Haggerston Castle Holiday Park near Berwick-upon-Tweed, is seeking a Pub Shift Leader. You’ll lead assigned shifts, guide the team, and ensure smooth operations with high service standards, fresh food, and safety compliance.

You’ll inspire guests with friendly, prompt service, handle complaints, support training, and help maintain quality food and safety standards. Weekend, evening, and holiday availability is required; full-time, part-time or seasonal hours

Qualifications

• Experience as hospitality Shift Leader, Team Leader or Supervisor in a restaurant, bar, pub or a JD Wetherspoon is preferred but not essential; training and support will be provided.
• Strong leadership and communication skills.
• Detail-oriented, especially when handling food orders.
• Committed to providing high-quality, customer-focused service.

Responsibilities

• Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
• Provide prompt, professional guest service, addressing complaints and special requests.
• Oversee food preparation, ensuring quality, taste, and compliance with standards.
• Maintain adherence to food safety, hygiene, and cleanliness regulations.
• Assist in training new team members on company policies and procedures.
• Participate in team duties while stepping up as the shift leader when assigned.

Skills

Leadership

Communication

Teamwork

Customer service

Food safety

Job description

## Pub Shift LeaderApply: Haggerston Castle Holiday Park, Beal, Near Berwick-upon-Tweed, Northumberland TD15 2PA: Part time: Posted 22 Days Ago: End Date: October 28, 2026 (30+ days left to apply): JR105595**Position:** Pub Shift Leader - JD Wetherspoon **Type:** Full-Time / Part-Time / Seasonal **Pay Rates:** Up to £13.71 per hour depending on ageJoin our One Great Team here at Haven as a Pub Shift Leader, where you'll play a key role in leading the team by example to ensure smooth shift operations and exceptional service standards. In this role, you’ll be at the heart of our energetic JD Wetherspoon team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences, high-quality food standards and perfect fresh, flavourful authentic dishes. Plus, you'll make sure everything stays safe, compliant, and on point with company policies. **Key Responsibilities** - Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service. - Provide prompt, professional guest service, addressing complaints and special requests. - Oversee food preparation, ensuring quality, taste, and compliance with standards. - Maintain adherence to food safety, hygiene, and cleanliness regulations. - Assist in training new team members on company policies and procedures. - Participate in team duties while stepping up as the shift leader when assigned. **Requirements** - Experience as a hospitality Shift Leader, Team Leader or Supervisor in a restaurant, bar, pub or a JD Wetherspoon is preferred but not essential; training and support will be provided. - Strong leadership and communication skills. - Detail-oriented, especially when handling food orders. - Committed to providing high-quality, customer-focused service. - Flexibility to work weekends, evenings, and holidays as needed.**What We Offer** - An inclusive, supportive work environment. - Comprehensive training and ongoing support. - Career development opportunities, including fully funded qualifications. - Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more! **How to Apply** We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.For support or adjustments during the application, contact us at: [e-mail]