Pub Manager

Haven; Rochester; Remote; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Up to 50% off on-park dining

20% discounts on Haven Holidays and in

in-store purchases

Free access to Haven facilities

Savings at national brands

Job summary

Haven is seeking a JD Wetherspoon Manager for its Kent Coast Leisure Park near Rochester. You will lead a dynamic pub team, drive exceptional guest experiences, and ensure compliance with SOPs and health & safety standards.

Dedicated to development, this role offers hands-on leadership, performance feedback, and budget oversight to keep operations efficient and guests satisfied.

Qualifications

• Proven experience in roles such as Pub Manager, General Manager.
• Strong leadership and communication skills.
• Experience in budgeting and financial management.
• Knowledge of health and safety regulations.
• Flexible to work evenings, weekends, and holidays.

Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns and driving a welcoming atmosphere.
• Performance Management: Monitor performance, provide feedback, coaching, and reviews.
• Resource Management: Oversee staff scheduling, budgets, and resources for efficiency.
• Adhering to SOPs and company policies.
• Problem Solving: Resolve operational issues quickly for smooth daily running.
• Training and Development: Support staff growth through mentoring and training.

Skills

Leadership

Communication

Customer service

Budgeting

Health & safety

Operations

Time management

Job description

## Pub ManagerApply: Kent Coast Leisure Park, Allhallows-on-Sea, Near Rochester, Kent ME3 9QD: Full time: Posted 3 Days Ago: End Date: October 16, 2026 (26 days left to apply): JR105659**Position:** JD Wetherspoon Manager **Type:** Full-Time / Permanent **Bonus:** Up to 10% Annual Bonus Join our One Great Team here at Haven as a JD Wetherspoon Manager! Bring your leadership expertise to deliver outstanding service and unforgettable dining experiences for every guest, if you’re passionate about hospitality and thrive in a dynamic environment, this is the perfect opportunity for you! As the Pub Manager, you'll be at the heart of an energetic pub team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies. **Key Responsibilities** Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets. Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere. Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews. Resource Management: Oversee staff scheduling, budgets, and resources to maximise efficiency and meet business needs. Adhering to J D Wetherspoon’s standard operating procedures (SOPs) and company policies Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running. Training and Development: Support staff development through ongoing training, mentoring, and creating growth opportunities. **Requirements** - Proven experience in roles such as Pub Manager, General Manager or a similar leadership position. - Strong leadership and communication skills. - Ability to work in a fast-paced environment while maintaining attention to detail. - Exceptional customer service and problem-solving abilities. - Knowledge of health and safety regulations. - Strong organisational and multitasking skills. - Experience in budgeting and financial management. - Flexibility to work evenings, weekends, and holidays. **What We Offer** - An inclusive, supportive work environment. - Comprehensive training and ongoing support. - Career development opportunities, including fully funded qualifications. - Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more! **How to Apply** We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.For support or adjustments during the application, contact us at: [e-mail]