Pub Shift Leader NEW Posted today Exmouth Devon Cliffs Holiday Park

Haven; Exmouth; Remote; GBP 16,000 - 22,000; Full time

Benefits offered by this job

50% off dining

20% Haven Holidays discount

Facility access

Discounts at national brands

Job summary

Haven is seeking a Pub Shift Leader to join the JD Wetherspoon team. You will lead assigned shifts, guide the team by example, and ensure smooth operations and high service standards.

You’ll inspire guests with friendly service, oversee food safety and quality, train new staff, handle complaints, and work weekends/evenings. The role includes comprehensive training and exclusive team perks.

Qualifications

• Leadership and communication skills required.
• Attention to detail, especially with food orders.
• Commitment to high-quality, customer-focused service.

Responsibilities

• Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
• Provide prompt, professional guest service, addressing complaints and special requests.
• Oversee food preparation, ensuring quality, taste, and compliance with standards.
• Maintain adherence to food safety, hygiene, and cleanliness regulations.
• Assist in training new team members on company policies and procedures.
• Participate in team duties while stepping up as the shift leader when assigned.

Skills

Leadership

Communication

Detail orientation

Customer service

Flexibility

Job description

Position: Pub Shift Leader- JD Wetherspoon
Type: Full-Time / Part-Time / Seasonal
Pay Rates: Up to £13.71 per hour depending on age

Join our One Great Team here at Haven as a Pub Shift Leader, whereyou'llplay a key role in leading the team by example to ensure smooth shift operations and exceptional service standards.

In this role,you’llbe at the heart of our energetic JD Wetherspoon team, leading assigned shifts with clear direction and plenty of motivation.You’llinspire the team to provide fantastic guest experiences, high-quality foodstandardsand perfect fresh, flavourful authentic dishes. Plus,you'llmake sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities

• Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
• Provide prompt, professional guest service, addressing complaints and special requests.
• Oversee food preparation, ensuring quality, taste, and compliance with standards.
• Maintainadherence to food safety, hygiene, and cleanliness regulations.
• Assistin training new team members on company policies and procedures.
• Participatein team duties while stepping up as the shift leader when assigned.

Requirements

• Experience as a hospitality Shift Leader, Team Leader or Supervisor in a restaurant, bar,pubor a JD Wetherspoon is preferred but not essential; training and support will be provided.
• Strong leadershipand communication skills.
• Detail-oriented, especially when handling food orders.
• Committed to providing high-quality, customer-focused service.
• Flexibility to work weekends, evenings, and holidays as needed.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!