Pub General Manager - Lead Service, Team & Growth

Navigation Inn; Cosgrove; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Flexible shifts

Meal discounts

Hotel discount

Development program

Lifestyle discounts

Service awards

Referral bonus

Job summary

Upham Inns is looking for a General Manager to lead a Gastro-style pub in the UK, overseeing operations, guest service, and team development. The role emphasizes hands-on leadership, adherence to brand standards, and community engagement to drive repeat business.

You will manage health and safety, financials, rostering, and stock control while delivering a high-standard of food and service in a welcoming environment.

Qualifications

• Previous experience as a General Manager of Gastro style pub min 1 year at least
• Consistent approach to driving the team to achieve the highest levels of guest service at all times
• A strong leader and motivator to foster effective team working in line with the company vision and direction
• Passionate about hospitality and delivering exceptionally high-standard of service
• Highly motivated, proactive and reliable
• Available to work up to 48 hours per week including evenings, weekends and bank holidays
• Financial understanding, experience working with P&L's, sales and labour budgeting
• The Right to Work in the UK

Responsibilities

• Overall management of the pub in line with company procedures and adhering to brand standards
• Lead by example with a hands on approach to training, coaching and development of the team
• Engagement with the local community to develop and improve repeat business, improve the reputation and ensuring the pub is an essential pillar within the community
• Inspire a passion for delivering great food and service culture throughout the team
• Overall responsibility for the Health and safety of guests, team, and visitors through constant administration of fire procedures, kitchen and Health & safety assessments
• Ensure as the DPS, that standards comply with the license
• Overseeing all ordering to ensure is in line with requirements whilst controlling stock and wastage levels
• Preparing team rosters at least 2 weeks in advance and inline with the companies labour budgets

Skills

Leadership

Guest service

Team management

P&L experience

Job description

Upham Inns is looking for a General Manager to lead a Gastro-style pub in the UK, overseeing operations, guest service, and team development. The role emphasizes hands-on leadership, adherence to brand standards, and community engagement to drive repeat business.

You will manage health and safety, financials, rostering, and stock control while delivering a high-standard of food and service in a welcoming environment.