Pub Assistant Manager: Grow, Lead & Delight Guests

McMullen & Sons Ltd.; Hitchin; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Shift flexibility

60% meals discount when working

25% food discount

20% drinks discount

Live-in accommodation

Enhanced maternity/paternity pay

Gratuities share

GROW Programme career development

Job summary

McMullen & Sons Ltd. in Hitchin is seeking an Assistant Manager to join our long‑standing family‑run pub group. You will lead a busy team, ensure guest satisfaction and oversee daily operations in a warm, welcoming environment.

We offer a competitive salary with an achievable bonus scheme, shift flexibility, and generous staff benefits including 60% meals discount when working, 25% food and 20% drinks discounts, live‑in accommodation if needed, and the GROW career development programme.

Qualifications

• Previous experience at Assistant Manager level is essential.

Responsibilities

• Exceeding guest expectations daily
• Leading the team to deliver outstanding service
• Coach and guide new Team Members
• All aspects of cash and stock control
• Management duties including dealing with bookings/functions, rota planning, cellar management, and deputising in the Managers absence

Job description

McMullen & Sons Ltd. in Hitchin is seeking an Assistant Manager to join our long‑standing family‑run pub group. You will lead a busy team, ensure guest satisfaction and oversee daily operations in a warm, welcoming environment.

We offer a competitive salary with an achievable bonus scheme, shift flexibility, and generous staff benefits including 60% meals discount when working, 25% food and 20% drinks discounts, live‑in accommodation if needed, and the GROW career development programme.