Assistant Manager - Lead Service & Operations, Growth Path

Mcmullen & Sons Ltd; Hitchin; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Bonus scheme

Shift flexibility

60% discounted meals

Food and drinks discount for you and a

Live-in accommodation

Family friendly policies

Gratuities share

GROW Programme

People treated as name

Job summary

Mcmullen & Sons Ltd is seeking an Assistant Manager for our classic pub concept in the area. You will lead a team, exceed guest expectations daily, coach new team members, and manage bookings, rota planning, cash and stock control. The role offers a competitive salary, achievable bonus, shift flexibility and excellent live-in accommodation if required.

Join a family run business that values people, development through the GROW Programme, and staff discounts on meals and drinks.

Qualifications

• Proven ability to exceed guest expectations.
• Strong leadership and coaching skills.
• Experience with cash handling and stock control.
• Ability to manage bookings, events and rosters.

Responsibilities

• Exceeding guest expectations daily.
• Leading the team to deliver outstanding service.
• Coach and guide new Team Members.
• All aspects of cash and stock control.
• Management duties including bookings/functions, rota planning, cellar management, and deputising in the Manager's absence.

Skills

Guest service

Team leadership

Coaching

Cash handling

Stock control

Bookings management

Tools

POS systems

Rota planning software

Job description

Mcmullen & Sons Ltd is seeking an Assistant Manager for our classic pub concept in the area. You will lead a team, exceed guest expectations daily, coach new team members, and manage bookings, rota planning, cash and stock control. The role offers a competitive salary, achievable bonus, shift flexibility and excellent live-in accommodation if required.

Join a family run business that values people, development through the GROW Programme, and staff discounts on meals and drinks.