Protection Sales Leader - Review Team

Howden; Cardiff; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Howden Life & Health is seeking a Sales Leader to join the Cardiff-based team on a permanent, hybrid basis. You will lead a group of sales advisers, coaching them to meet and exceed targets while delivering an outstanding, compliant service to clients.

This role focuses on performance management, staff development, and cross-team collaboration to maximise revenue and customer satisfaction in a fast-paced insurance environment.

Qualifications

• Responsibility for the performance of a team of sales advisers.
• Motivate and inspire through coaching for improved performance.
• First class communication and interpersonal skills.
• Ability to personally deliver consistently against sales targets.
• Flexibility and adaptability under pressure, balancing own results with team support.
• High levels of personal drive with a passion for compliant sales results.
• Clear communication of goals and tasks to the team.
• Lead effectively with the ability to earn trust.
• Relevant protection Insurance experience.

Responsibilities

• Conduct impactful sales coaching with team members to maximise their potential.
• Empowering team members with skills to improve their confidence, product knowledge, and sales skills.
• Conducting monthly touch base catch ups and daily buzz sessions to engage team and communicate expectations.
• Deliver training and support the sign off on competence of new starters.
• Working with other Teams on initiatives and relationships to benefit both the Department and Howden Health and Life.
• Take responsibility for own personal development in terms of understanding the business, regulation, and the insurance industry, acting in accordance with current regulatory procedures, keeping up to date with any changes and sharing this knowledge with colleagues.
• Leading by example, when required achieve own personal sales target
• Any other adhoc tasks required by the business

Skills

Communication skills

Insurance experience

Coaching

Target achievement

Job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like‑minded people driving change at Howden.

Job Description

Howden Life & Health are an award-winning* specialist life and health broker.

Here at Howden, we pride ourselves on doing the heavy lifting. As an insurance broker, we work with a selected panel of insurers, making comparing multiple policies simple and easy. We provide a personalised service, focussed on getting to know you exactly what you want from your insurance cover. . We are focussed in getting to know you and finding out exactly what you want from your insurance. We take pride in offering an unrivalled service to our clients and partners. Our continued growth has created several opportunities available across our vibrant Protection Insurance sales teams and we are looking for a Sales Leader to Join the Team, working with warm Protection Review leads from existing customers. Through leading by example you will motivate and lead a sales team to deliver against sales expectations compliably, and with excellent customer satisfaction, whilst delivering against own personal sales targets.

Requirements

Responsibility for the performance of a team of sales advisers

Ability to motivate, inspire through coaching for improved performance.

First class communication and interpersonal skills.

Ability to personally deliver consistently against sales targets.

Flexibility and adaptability, working well under pressure and being able to balance delivering own results and support team to deliver their target.

High levels of personal drive, with a passion for delivering compliant sales results

Can clearly and concisely communicate goals, tasks, and requirements to the team.

To lead effectively with the ability to earn trust.

Decisiveness. Instead of relying on guesswork, you should have the ability to weigh up and understand options, whilst taking ownership.

Relevant protection Insurance experience.

Responsibilities

Conducting impactful sales coaching with team members to maximise their potential.

Empowering team members with skills to improve their confidence, product knowledge, and sales skills.

Conducting monthly touch base catch ups and daily buzz sessions to engage team and communicate expectations.

Deliver training and support the sign off on competence of new starters.

Working with other Teams on initiatives and relationships to benefit both the Department and Howden Health and Life

Take responsibility for own personal development in terms of understanding the business, regulation, and the insurance industry, acting in accordance with current regulatory procedures, keeping up to date with any changes and sharing this knowledge with colleagues.

Leading by example, when required achieve own personal sales target

Any other adhoc tasks required by the business

Full Time hours

Hybrid – Cardiff Site

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Permanent