Protection Sales Leader - Review Team

Howden Group; Cardiff; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid working Cardiff

Flexible hours

Diversity & inclusion

Job summary

Howden Life & Health is seeking a Sales Leader to drive performance across our Protection Insurance sales teams in the Cardiff hybrid site. You will coach, motivate and manage advisers, delivering against sales targets while ensuring compliant, high-quality customer outcomes.

You will collaborate with other teams, push for continuous improvement, and lead by example to secure growth in a dynamic, regulated market. We offer a supportive culture with flexible hours and hybrid working arrangements.

Qualifications

• Experience leading a sales team to achieve targets in life and health insurance.
• Strong coaching, communication and motivational skills.
• Clear, compliant sales leadership with regulatory awareness.
• Proven ability to balance own results with team performance.

Responsibilities

• Conduct impactful coaching to maximise team potential.
• Empower team members with product knowledge and sales skills.
• Lead monthly touch bases and daily updates to align expectations.
• Oversee sign-off on competence of new starters.
• Collaborate with other teams to benefit the department and Howden Health and Life.
• Own personal development regarding business, regulation and industry changes.

Skills

Team leadership

Coaching

Communication

Sales targets

Decision making

Insurance experience

Regulatory/compliance knowledge

Motivation

Job description

Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Job Description

Howden Life & Health are an award-winning specialist life and health broker. Here at Howden, we pride ourselves on doing the heavy lifting. As an insurance broker, we work with a selected panel of insurers, making comparing multiple policies simple and easy. We provide a personalised service, focussed on getting to know you exactly what you want from your insurance cover. We are focussed in getting to know you and finding out exactly what you want from your insurance. We take pride in offering an unrivalled service to our clients and partners. Our continued growth has created several opportunities available across our vibrant Protection Insurance sales teams and we are looking for a Sales Leader to Join the Team, working with warm Protection Review leads from existing customers. Through leading by example you will motivate and lead a sales team to deliver against sales expectations compliantly, and with excellent customer satisfaction, whilst delivering against own personal sales targets.

Requirements

• Responsibility for the performance of a team of sales advisers
• Ability to motivate, inspire through coaching for improved performance.
• First class communication and interpersonal skills.
• Ability to personally deliver consistently against sales targets.
• Flexibility and adaptability, working well under pressure and being able to balance delivering own results and support team to deliver their target.
• High levels of personal drive, with a passion for delivering compliant sales results
• Can clearly and concisely communicate goals, tasks, and requirements to the team.
• To lead effectively with the ability to earn trust.
• Decisiveness.
• Instead of relying on guesswork, you should have the ability to weigh up and understand options, whilst taking ownership.
• Relevant protection Insurance experience.

Responsibilities

• Conducting impactful sales coaching with team members to maximise their potential.
• Empowering team members with skills to improve their confidence, product knowledge, and sales skills.
• Conducting monthly touch base catch ups and daily buzz sessions to engage team and communicate expectations.
• Deliver training and support the sign off on competence of new starters.
• Working with other Teams on initiatives and relationships to benefit both the Department and Howden Health and Life.
• Take responsibility for own personal development in terms of understanding the business, regulation, and the insurance industry, acting in accordance with current regulatory procedures, keeping up to date with any changes and sharing this knowledge with colleagues.
• Leading by example, when required achieve own personal sales target.
• Any other adhoc tasks required by the business.

Full Time hours

Hybrid – Cardiff Site

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new. We support each other in the small everyday moments and the bigger challenges. We are determined to make a positive difference at work and beyond. Reasonable adjustments. We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. *Not all positions can accommodate changes to working hours or locations.

Permanent

Howden began in 1994, as just three people and a dog. Now there are 23,000 of us, and we're a leading global insurance group, managing $37bn of premiums for our clients. Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold. The owner's mindset is something that's embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.