Protection Advisor | Remote Training & Career Growth

Howden; Cardiff; Hybrid; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Hybrid Cardiff work model

Training & development

Career progression opportunities

Supportive and collaborative culture

Employee-owned business

Job summary

Howden is expanding its Sales Team in Cardiff and offers comprehensive training to build a successful career in insurance sales. The role involves speaking with warm leads, understanding client protection needs, and delivering compliant advice within a supportive, employee-owned company culture.

Join a global team with a clear path for progression, hybrid working arrangements (Cardiff office two days a week), and a competitive salary with bonus opportunities. January 2027 start date.

Qualifications

• No prior sales experience required; full training provided.
• Excellent communication skills.
• Able to work remotely and in a hybrid Cardiff office.
• Target-driven with ability to meet daily/monthly goals.
• Organised and detail-oriented.

Responsibilities

• Calling client-led enquiries (warm leads) to discuss protection needs.
• Building rapport and understanding customer needs.
• Managing client records across multiple systems.
• Handling a high volume of outbound calls.
• Achieving daily and monthly performance targets.
• Delivering excellent customer service and compliant advice.
• Keeping up to date with product knowledge and market changes.
• Identifying opportunities to upsell additional products where appropriate.

Skills

Positive attitude

Confidence

Resilience

Customer-focused

Organisational skills

Willingness to learn

Remote work ability

Sales experience (advantage)

Job description

Howden is expanding its Sales Team in Cardiff and offers comprehensive training to build a successful career in insurance sales. The role involves speaking with warm leads, understanding client protection needs, and delivering compliant advice within a supportive, employee-owned company culture.

Join a global team with a clear path for progression, hybrid working arrangements (Cardiff office two days a week), and a competitive salary with bonus opportunities. January 2027 start date.