Propulsion Field Service Coordinator — Global Impact

Wärtsilä Corporation; Glasgow; On-site; GBP 28,000 - 36,000; Full time

Job summary

Wärtsilä Corporation in Glasgow invites applications for a permanent Field Service Coordinator (Propulsion). You will coordinate Propulsion Field Service activities, ensuring high-quality service and efficient labour use while liaising with engineers and account managers to deliver outstanding customer support.

The role requires strong technical background, problem-solving, and excellent communication. Travel nationally and internationally (<10%) may be required. Wärtsilä promotes diversity and equal opportunity employment.

Qualifications

• Engineering background or equivalent experience.
• Strong problem-solving and communication skills.
• Ability to understand customer needs and provide effective support.

Responsibilities

• Coordinate Propulsion Field Service activities to ensure smooth operations.
• Ensure service work is executed efficiently with proper labour utilisation.
• Liaise with service engineers and monitor job progress per quotation.
• Review reports and follow up in a timely, professional manner.
• Support customer enquiries related to engineer services and parts.

Skills

Technical background

Problem solving

Customer focus

Communication

Travel flexibility

Education

Engineering degree

Job description

Wärtsilä Corporation in Glasgow invites applications for a permanent Field Service Coordinator (Propulsion). You will coordinate Propulsion Field Service activities, ensuring high-quality service and efficient labour use while liaising with engineers and account managers to deliver outstanding customer support.

The role requires strong technical background, problem-solving, and excellent communication. Travel nationally and internationally (<10%) may be required. Wärtsilä promotes diversity and equal opportunity employment.