Power & Energy Field Service Coordinator

Lloyds British Group Ltd; Glasgow; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

26 days holiday

Life assurance

Company pension scheme

Training and development

Employee discounts

Employee Assistance Programme

Green Commute Initiative

Career progression

Job summary

Speedy Power & Energy in Glasgow seeks a highly organised Service Coordinator to manage mobile engineering operations, schedule engineers and respond to customer breakdowns across the power generation fleet. You’ll coordinate resources, keep customers informed and support the wider Power & Energy team.

Role focuses on planning, servicing, and urgent issue handling with a strong emphasis on customer service, accuracy and timely communication.

Qualifications

• Experience coordinating multiple jobs, engineers, drivers or field-based colleagues.
• Strong customer service background.
• Excellent organisation and planning skills.

Responsibilities

• Plan and coordinate daily schedules of Mobile/Field Service Engineers.
• Book planned servicing and preventative maintenance for generator equipment.
• Respond to customer breakdowns and arrange engineering support.
• Prioritise urgent jobs and adjust schedules as needed.
• Keep customers updated on engineer attendance and progress.
• Process service requests and customer orders.
• Monitor outstanding jobs to ensure completion.
• Maintain accurate service and customer records.

Skills

Service coordination

Engineering administration

Transport planning

Fleet coordination

Scheduling

Hire coordination

Field service support

Job description

Speedy Power & Energy in Glasgow seeks a highly organised Service Coordinator to manage mobile engineering operations, schedule engineers and respond to customer breakdowns across the power generation fleet. You’ll coordinate resources, keep customers informed and support the wider Power & Energy team.

Role focuses on planning, servicing, and urgent issue handling with a strong emphasis on customer service, accuracy and timely communication.